Lead Immigration Paralegal

The Law Office of Lorena Ibarra seeks an experienced Paralegal to oversee our paralegal team and ensure seamless case management from intake through resolution. This role combines individual contributor work with some supervisory responsibilities for a team of paralegals immigration case types, requiring someone who can balance detailed case work with effective team leadership.
The Paralegal serves as the primary liaison between attorneys and support staff, ensuring responsible case progression, honest client communication, integrity in document preparation, and clear communication across all case-related activities. This position requires exceptional organizational skills and the ability to maintain quality standards while managing competing priorities in a high-volume practice.
Key Responsibilities:
Team Leadership & Development
Supervise and mentor paralegal team, fostering responsible work habits and professional growth
Conduct weekly team meetings to review case loads and address challenges with honest assessment
Provide ongoing training on legal procedures, software systems, and firm protocols
Evaluate paralegal performance and provide constructive communication for improvement
Collaborate with HR on recruiting qualified paralegal candidates who embody firm values
Establish and maintain quality control standards across all paralegal work product
Case Management & Oversight
Oversee case progression from initial intake through resolution, ensuring responsible timeline management
Review and approve all paralegal-prepared documents for accuracy and completeness with integrity
Coordinate with attorneys on case strategy and ensure honest status reporting to clients
Manage case filing deadlines and court appearances with responsible scheduling protocols
Ensure clear communication between paralegal team and attorneys regarding case developments
Implement and maintain case management systems for optimal efficiency
Client Relations & Communication
Oversee client intake process, ensuring honest explanation of services and fees
Manage client communication standards, emphasizing integrity in all interactions
Handle escalated client concerns with responsible problem-solving approach
Ensure timely and accurate communication of case updates to clients
Review client correspondence for consistency with firm standards and values
Administrative Excellence
Maintain compliance with legal ethical standards and firm policies
Oversee document management systems and ensure responsible record-keeping
Coordinate with billing department to ensure honest and accurate time tracking
Prepare reports for management on team productivity and case status
Identify process improvements and implement solutions with responsible change management
Qualifications
Paralegal certificate or equivalent education with 5+ years of experience in legal environment
Minimum 2 years in a paralegal role
Comprehensive knowledge of legal procedures, court filings, and case management systems
Excellent organizational and time management skills with attention to detail
Strong leadership and mentoring abilities
Proficient in legal software and case management systems
Bilingual capabilities (English/Spanish) preferred
Benefits:
401(k) matching
Paid time off
Work Location: Remote or In-Person

Work arrangement
Yes