Director, Absence Consulting

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Summary
The Director of Absence Consulting partners with clients to solve complex absence management challenges from strategy through execution across areas including FMLA, Sick Pay, Sick Leave, Salary Continuance, Statutory Disability, Short-term Disability, Long-term Disability, Paid Family Leave, Vacation and Paid Time-off (PTO), the Americans with Disabilities Act, and other employer-sponsored leave programs. In support of the Practice vision, the incumbent contributes to the overall strategy and product offerings of our absence consulting practice. The Director, Absence Consulting may also be responsible for people management functions.
Essential Duties and Functions: include the following. Other duties may be assigned.
Provide valued-added consulting expertise on large, sophisticated Absence and Disability Management projects including:
Plan design/strategy
Modeling, funding, and employee contribution strategies
Vendor analysis, selection, and implementation considerations
Ongoing plan management, including evaluation of program performance and trends
Assist with vendor capability reviews and annual RFI’s
Benchmarking analysis
Plan compliance and audit support
Deliver superior, consistent management and deliverables for assigned clients:
Serve as primary contact to Strategic Non-Medical Solutions client service team on delivery of defined work product, offering absence management subject matter expertise
Draft and manage project plans involving absence assessments and client teams
Accountable for the development and delivery of final client deliverables, executed in alignment with account management direction and ensuring adherence to established objectives, budgets, timelines, and quality standards
Manage client team expectations and raise appropriate issues to leadership for resolutions
Interface with colleagues as needed to ascertain the client’s broader business objectives, ensuring work product is strategically aligned
Develop a trusted advisor relationship with internal and external stakeholders through effective communication and efficient, quality execution of projects
Maintain and demonstrate deep expertise across absence management disciplines, including FMLA, Sick Pay, Sick Leave, Salary Continuance, Statutory Disability, Short-term Disability, Long-term Disability, Paid Family Leave, Vacation and Paid Time-off (PTO), the Americans with Disabilities Act, and other employer-sponsored leave programs.
Directly contribute to clients’ success through applying subject matter expertise
Remain current on industry trends, leave legislation and vendor updates and share information with the larger Strategic Non-Medical Solutions organization and clients
Contribute to thought leadership by developing industry-specific articles, whitepapers, and other intellectual capital, and by representing the organization through speaking engagements at industry conferences, client forums, and webinars
Build relationships internally and collaborate effectively on cross-functional teams
Serve as mentor and resource to internal team members specific to absence management
Contribute to special projects as defined by leadership
Build and maintain library of Absence & Productivity projects, RFPs, templates, market data and other deliverables
Team Leader Responsibilities
Partner across teams to support client retention and growth. Actively support business development efforts by identifying, researching, and advancing new and expanded solution opportunities for clients.
Lead and manage direct reports in alignment with the goals, vision, and objectives of the company. Contribute to the development of individual and team technical acumen through training, coaching, and leadership. Drive performance outcomes by setting clear expectations and planning, monitoring, and evaluating individual and team results.
Balance and manage team workloads and case assignments to ensure appropriate resource allocation, maintain quality standards, and support employee engagement and performance.
Foster professional development by identifying and supporting growth opportunities aligned with role expectations and individual interests.
Cultivate a positive, collaborative work environment by building strong relationships across the team.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
BA or BS degree in a related field preferred, or equivalent work experience
5+ years of experience leading people in a high-performance consulting environment
15+ years of experience and success in the design/management of group disability and absence management plans gained in consulting, brokerage, or carrier environments.
Excellent organizational skills; ability to manage multiple priorities and tasks and prioritize tasks and assignments appropriately; results oriented
Excellent verbal and written communication skills, with an ability to produce “C” level reports, electronic presentations and manage appropriate electronic media; Articulate and knowledge-based when required to present publicly.
Skilled in examining and re-engineering operations and procedures, formulating policy and developing and implementing new strategies and procedures.
Solid understanding of business planning principles, practices, techniques, and tools; able to manage multiple priorities and stakeholders effectively.
Strong analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills; ability to identify potential problems and provide proactive solutions for management of problems; able to recognize need for supplemental resources.
Strong knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, PPT, Publisher) and Salesforce
Ability to travel, which may vary in frequency between 40-75% dependent on client activities and needs of the business.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Work arrangement
Yes