QA Analyst (UK citizen)

Title: QA Analyst
Location: Remote-UK
Salary: £40K - £50K
About PSI
We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: https://www.psiexams.com/
About Role
The QA Analyst is responsible for the manual testing of our applications, ensuring the quality of the products we deliver to our customers. This is accomplished by developing and maintaining a repository of test cases in TestRail that covers the functionality, usability, interoperability, and scalability of our systems. Alongside manual testing, the QA Analyst contributes to the team's growing test automation initiatives, helping to identify good candidates for automation and supporting their design and upkeep.
This role requires a meticulous individual who is both flexible and autonomous. The person working in this role should be comfortable in a highly collaborative team environment. They should be able to properly manage their time to meet company deadlines, and they are expected to establish themselves as subject matter experts on the various products produced by their respective teams. A good understanding of software/development quality assurance will also be vitally important, as will curiosity about how automation and AI-assisted approaches can strengthen our testing practice.
Role Responsibilities
Design, author, and execute manual test cases covering functional, integration, and end-to-end testing of web applications
Create, manage, and maintain test cases, test plans, and test runs within TestRail
Work closely with developers and the automation team to cover the testing needs of new features and enhancements
Provide input into, and support, the team's ongoing test automation initiatives, including helping identify good candidates for automation
Aid in troubleshooting problems that arise in product lines across various environments
Assist in identifying escapes and participate in post-mortem root-cause analyses when problems are identified in production systems
Log, track, and clearly document defects, working with development teams through to resolution
Knowledge, Skills and Experience
Bachelor's degree, or equivalent combination of education, training, and experience
3+ years of experience in manual testing
Knowledge of requirements-based testing
Experience using test case management systems (TestRail experience strongly preferred)
Understanding of RDBMSs and SQL
Good written and verbal communication skills
Good problem-solving skills
Experience with test automation tools or frameworks (e.g. Cypress) preferred
Confident, practical use of AI tools to support testing activities, such as test case generation, exploratory testing assistance, or defect triage preferred
Benefits & Culture
At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
401k/Pension/Retirement Plan - with country specific employer %
Enhanced PTO/Annual Leave
Medical insurance - country specific
Dental, Vision, Life and Short Term Disability for US
Flexible Spending Accounts - for the US
Medical Cashback plan covering vision, dental and income protection for UK
Employee Assistance Programme
Commitment and understanding of work/life balance
Dedicated DE&I group that drive core people initiatives
A culture of embracing wellness, including regular global initiatives
Access to supportive and professional mechanisms to help you plan for your future
Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities

Work arrangement
Yes