Carrier Advisor

Company Description Selva Infosys LLC operates at the intersection of medical practice compliance and automated healthcare workflows, supporting organizations in managing complex financial processes. The company provides a complete financial lifecycle framework that reduces operational friction and improves cash flow reliability. By streamlining processes and shortening turnaround times, Selva Infosys LLC helps healthcare systems capture the full value of services delivered to patients. Team members contribute to a mission-driven environment focused on efficiency, compliance, and measurable outcomes for healthcare partners.
Role Description The Carrier Advisor is a full-time, on-site role based in Manchester, NJ, responsible for managing and optimizing relationships with insurance carriers and other payers. Day-to-day tasks include reviewing carrier policies and requirements, coordinating claim submissions, monitoring claim status, and following up on denials or underpayments to ensure accurate reimbursement. The role involves collaborating with billing, revenue cycle, and compliance teams to resolve carrier-related issues, reduce turnaround times, and support continuous improvement in financial workflows. The Carrier Advisor will document and communicate carrier updates, assist in training team members on carrier guidelines, and contribute to process enhancements that improve financial performance and regulatory alignment.
Qualifications
Experience working with insurance carriers, payers, or revenue cycle operations in a healthcare setting, including claims processing and reimbursement follow-up.
Knowledge of medical billing, coding basics, and healthcare compliance standards (such as HIPAA and payer-specific rules).
Strong analytical and problem-solving skills to interpret carrier policies, identify trends in denials or delays, and recommend corrective actions.
Effective written and verbal communication skills for interacting with carriers, internal teams, and stakeholders in a clear, professional manner.
Proficiency with practice management or billing systems and standard office productivity tools (e.g., spreadsheets, databases, and reporting tools).
Ability to work on-site in Manchester, NJ, manage multiple priorities, and maintain accuracy in a fast-paced, detail-oriented environment.
Prior experience in healthcare finance, medical office administration, or revenue cycle roles is preferred.
Associate or bachelor’s degree in business, healthcare administration, or a related field is beneficial; equivalent experience will be considered.

Work arrangement
No