Associate, Accounts Receivable

Job Title
Associate, Accounts Receivable
Job Description
This role supports billing and invoicing operations through effective project management and cross-functional coordination. The position will work closely with Account Management, Workforce Management, Delivery and Operations, and other internal stakeholders to support the end-end Invoicing process including Client Portal tracking and management to ensure timely invoicing and collections and business as usual improvements.
Key Responsibilities
Support and/or lead project management activities related to billing, invoicing, collections and operational transitions
Coordinate with Account Management, Delivery and Operations, Workforce Management (WFM), and other internal teams to ensure Invoicing deliverables are met
Track Invoicing timelines, dependencies, risks, and action items; escalate issues proactively
Support invoicing, billing, and AR processes during transition and steady-state phases
Prepare Invoicing & Collection updates, reporting, and stakeholder communications
Ensure compliance with internal controls, processes, and documentation standards
Identify opportunities for process improvement and operational efficiency
Candidate's Profile
Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent internal experience)
2-3 years of experience in Invoicing, Billing, Accounts Receivable, and Collections
Capable to supports projects with defined scope and guidance
Able to manage assigned tasks or workstreams and tracks progress against timelines
Should be able to escalates risks and issues appropriately
Able to balance operational and project-based responsibilities
Workforce Management (WFM) background preferred, including exposure to capacity planning, reporting, scheduling, operational analytics
Strong internal stakeholder management and collaboration skills
Strong analytical skills with high attention to detail
Excellent written and verbal communication skills
Ability to work independently in a work-from-home environment
Willingness to travel to Manila as required.
Amenable to mid-shift schedule (1:00 PM – 11:00 PM), willing to render overtime

Work arrangement
Yes