Telesales Specialist

Role Overview
Unateus is seeking a confident, persuasive, and results-driven Telesales Executive to engage prospective and existing customers, identify sales opportunities, close sales, and increase customer value through effective upselling and cross-selling.
The ideal candidate should be comfortable speaking with customers over the phone, identifying needs through effective questioning, handling objections, recommending suitable products, and confidently asking for the sale.
Key Responsibilities
Make outbound calls to new and existing customers to generate sales.
Respond to inbound leads and convert enquiries into paying customers.
Identify opportunities to upsell customers to higher-value products or packages.
Cross-sell relevant additional products based on customer needs.
Understand customer requirements before recommending products.
Clearly explain product features, benefits, pricing, and value.
Handle objections professionally and confidently.
Follow up consistently with interested prospects until a clear outcome is achieved.
Meet or exceed daily, weekly, and monthly sales targets.
Maintain accurate records of calls, customer interactions, follow-ups, and sales in the CRM or sales tracker.
Re-engage previous customers and identify additional sales opportunities.
Maintain a professional and positive customer experience throughout the sales process.
Provide feedback on common customer objections, buying behaviour, and sales opportunities.
Requirements
Previous experience in telesales, inside sales, retail sales, or a similar sales role.
Proven ability to close sales and upsell customers.
Excellent verbal communication and listening skills.
Strong persuasion, negotiation, and objection-handling skills.
Comfortable making a high volume of calls.
Target-driven and able to work under performance expectations.
Strong follow-up and organizational skills.
Ability to quickly understand products and communicate their value.
Experience using a CRM or sales tracker is an advantage.

Work arrangement
Yes