Implementation Specialist

About DevSavant
At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.
Key Responsibilities
Guide clients through the implementation process of the client PRM solutions
Configure and customize PRM platforms according to client requirements
Conduct discovery sessions to understand client needs and business processes
Create and maintain project timelines and implementation schedules
Provide technical guidance and best practices to clients
Document client requirements and configuration specifications
Collaborate with internal teams including support, development, and sales
Deliver platform training to client teams
Troubleshoot technical issues during implementation
Ensure successful client onboarding and platform adoption
Requirements
2-4 years of experience in software implementation, customer success, or related field
Strong technical aptitude and ability to learn new technologies quickly
Excellent project management and organizational skills
Outstanding verbal and written communication abilities
Experience working directly with clients in a technical capacity
Problem-solving mindset with attention to detail
Ability to manage multiple implementations simultaneously
Proficiency with MS Office Suite and project management tools
English level: B2 Advanced
Power Skills
Clear verbal communication
Written communication
Active listening
Presentation skills
Time management
Prioritization
Organization
Attention to detail
Multitaskin
Relationship building
Customer service orientation

Work arrangement
Yes