KST Supervisor

Company Description The Orchid Jamnagar is a hospitality property located in Jamnagar, focused on delivering comfortable stays and quality service to guests. The hotel emphasizes a professional, guest-centric environment where team members collaborate to maintain high operational and service standards. The Orchid Jamnagar offers opportunities for growth in hotel operations and supervision roles. Team members are encouraged to take ownership of their responsibilities while contributing to a positive, inclusive workplace. The organization values reliability, attention to detail, and commitment to excellent guest experiences.
Role Description The KST Supervisor at The Orchid Jamnagar is a full-time, on-site role responsible for overseeing daily operations within the designated KST department and ensuring smooth coordination of staff and processes. The supervisor monitors workflow, assigns tasks, and ensures that service standards and operating procedures are consistently followed. This role involves supervising team members, handling shift schedules, maintaining records, and supporting training and performance feedback to improve efficiency and quality. The KST Supervisor works closely with other departments to address operational issues, ensure timely completion of tasks, and support guest satisfaction. The position requires active presence on the property in Jamnagar, regular communication with management, and proactive problem-solving to maintain a safe, organized, and professional environment.
Qualifications
Strong supervisory and team leadership skills, including experience managing shift-based staff and coordinating daily operations.
Solid communication and interpersonal skills to interact effectively with team members, management, and guests.
Organizational and time-management abilities to handle multiple tasks, maintain documentation, and meet operational deadlines.
Problem-solving and decision-making skills to address service issues, resolve conflicts, and improve processes.
Basic computer literacy for maintaining records, preparing reports, and using hotel management or workplace software.
Prior experience in hospitality, hotel operations, or a supervisory role in a service-oriented environment is preferred.
Ability to work on-site in Jamnagar, with flexibility for shifts, weekends, and holidays as required by hotel operations.
Relevant diploma or degree in hospitality management, business, or a related field is an advantage.

Work arrangement
No