General Manager

Company Description Park Elanza is a luxury hospitality brand known for its sophisticated properties in Chennai, Coimbatore, Trichy, and Hosur. The hotels combine timeless elegance with modern amenities, offering guests experiences such as rooftop infinity pools and curated dining. Every stay is designed with meticulous attention to detail, emphasizing class, comfort, and indulgence. The team is dedicated to delivering exceptional service, creating memorable moments of pure luxury for every guest.
Role Description The General Manager role at The Park Elanza Hotels in Coimbatore is a full-time, on-site position responsible for overall hotel operations and performance. The General Manager oversees departments including front office, housekeeping, food and beverage, and maintenance to ensure seamless guest experiences and consistent service standards. This role includes leading and mentoring department heads, managing budgets, monitoring occupancy and revenue, and implementing strategies to achieve financial and operational goals. The General Manager collaborates on marketing initiatives, maintains compliance with safety and quality regulations, and represents the property in guest interactions, vendor relationships, and local community engagements. Daily responsibilities also include resolving escalated guest concerns, reviewing performance metrics, and driving continuous improvement across all areas of the hotel.
Qualifications
Proven experience in hotel or resort management, with a strong background in overseeing multi-department operations and guest services.
Leadership and people management skills, including team development, performance management, and fostering an inclusive, customer-centric culture.
Financial acumen with experience in budgeting, forecasting, revenue management, and cost control within the hospitality sector.
Operational excellence in areas such as front office, housekeeping, food and beverage, and facilities management.
Strong communication and interpersonal skills, with the ability to build effective relationships with guests, staff, vendors, and local stakeholders.
Knowledge of hotel standards, safety and compliance regulations, and quality assurance processes.
Proficiency with hotel management systems, reservation platforms, and common office software tools.
Bachelor’s degree in Hospitality Management, Business Administration, or a related field; advanced certifications in hospitality or leadership are an advantage.
Experience in luxury or upscale hotel environments and familiarity with the Coimbatore market is highly beneficial.

Work arrangement
No