Assistant Manager - HR Operations

The ideal candidate should have strong hands-on experience across onboarding to exit, payroll, employee lifecycle management, HR systems, process automation and employee engagement, along with a strong sense of ownership and execution.
Key Responsibilities
1. HR Operations & Employee Lifecycle
Manage end-to-end HR Operations and ensure seamless execution of HR BAU activities.
Handle the complete employee lifecycle – onboarding, confirmation, transfers, promotions, employee movements, HR documentation, payroll inputs and exits.
Ensure timely and accurate maintenance of employee records and HR documentation.
Drive adherence to defined HR processes, policies and SLAs.
Identify operational gaps and implement corrective actions.
2. Team Management
Manage and mentor the HR Operations team.
Allocate responsibilities, monitor performance and ensure timely closure of deliverables.
Build a culture of accountability, ownership and continuous improvement within the team.
Act as a point of escalation for complex employee and operational queries.
3. Payroll & Exit Management
Coordinate monthly payroll activities and ensure accurate and timely payroll inputs.
Partner with Finance/Payroll teams for payroll validation and issue resolution.
Manage end-to-end exit processes including resignation, clearance, full & final settlement, exit documentation and employee experience.
Track and ensure closure of exit-related activities within defined timelines.
4. HR Systems & Process Automation
Work extensively on HR systems and ensure data accuracy and process compliance.
Identify repetitive/manual processes and drive automation and digitisation initiatives.
Leverage tools such as Advanced Excel, PowerPoint, Macros/VBA and other automation solutions to improve operational efficiency.
Develop and maintain HR dashboards, trackers and MIS reports.
Continuously evaluate processes to reduce manual intervention, TAT and errors.
5. Stakeholder Management
Partner effectively with business leaders, managers, employees, Finance, IT and other cross-functional stakeholders.
Manage escalations and ensure timely resolution of employee and business-related HR queries.
Demonstrate strong communication, influencing and problem-solving skills.
Build strong relationships with internal stakeholders and ensure a high level of service delivery.
6. Employee Engagement
Support and drive employee engagement initiatives and HR interventions.
Coordinate engagement activities, employee connect programs and HR campaigns.
Identify employee experience gaps and recommend initiatives to improve engagement and retention.
7. MIS, Governance & Process Improvement
Prepare and present regular HR Operations MIS and dashboards to management.
Monitor key HR operational metrics, SLAs and process performance.
Ensure compliance with internal HR policies and processes.
Participate in HR audits and ensure timely closure of observations.
Drive continuous improvement projects across HR Operations.

Work arrangement
No