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Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier)
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO staffing, we specialize in high-impact career placements, offering exclusive access to the most sought-after Dutch-speaking jobs across the continent.
Job Overview
We are currently seeking a dynamic professional for the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Greece. This remote role offers an exceptional opportunity to represent a major player in the energy sector, providing expert guidance to customers regarding their electricity consumption, billing, and sustainable energy solutions while enjoying a flexible work-from-home lifestyle among the many professional jobs in Greece.
Key Responsibilities
Act as the primary point of contact for Dutch-speaking clients regarding their energy supply contracts
Provide expert advisory services on energy efficiency, consumption patterns, and billing inquiries within the electricity sector
Manage inbound communication via phone, email, and chat with professionalism and empathy
Process customer contract renewals and modifications for a leading electricity producer and supplier
Troubleshoot technical or administrative issues related to energy service delivery
Identify and upsell sustainable energy products and value-added services that align with client needs
Maintain accurate records in the CRM system to ensure high-quality service standards
Requirements
Native or fluent Dutch (spoken and written)
Valid EU passport or work permit for Greece (mandatory)
Previous experience in customer service, preferably within the energy or utility industry
Strong digital literacy and ability to thrive in a remote work environment
Exceptional problem-solving skills with a focus on client retention
Willingness to contribute to the growing sector of Dutch-speaking jobs in Greece
Benefits
What We Offer
Competitive Monthly Salary
Two extra full salaries per year (13th and 14th salary bonus)
Monthly Performance Bonus linked to service quality
Fully Paid Training on energy sector products and systems
Comprehensive Health Insurance coverage
Fully remote working arrangement anywhere in Greece
And Much More: Career progression opportunities and a global team culture
Life in Greece
Embarking on a career in Greece offers an unparalleled quality of life, defined by its Mediterranean climate, ancient history, and vibrant modern culture. When you secure one of our Dutch-speaking jobs in Greece, you gain the freedom to enjoy sun-drenched coastal views and a relaxed lifestyle that few other European destinations can match.
Working remotely within Greece allows you to experience the world-renowned culinary scene and hospitality of the Mediterranean while maintaining a high-level professional trajectory. Whether you choose to work from a serene island setting or a bustling urban neighborhood, Greece offers the perfect balance of professional growth and personal enrichment for every candidate we place.
How to Apply
If you are ready to elevate your career with the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Greece, we encourage you to submit your updated CV today. Click 'Apply Now' to begin your journey with the Mercier Consultancy Group team, and let us help you secure your next great opportunity.
Work arrangement
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