IT PLM Developer Analyst

Primary Function of Position
This position is based in India in Intuitive's Global Capability Center (GCC) and partners directly with the Sunnyvale, US-based PLM team.
Serves as functional and technical analyst for Medical Device Product Lifecycle Management (PLM) business processes, covering Engineering, Manufacturing, Quality, and Regulatory Affairs.
Dual mandate: (1) provide ongoing configuration, enhancement, troubleshooting, and production support for the current Agile PLM environment, and (2) contribute to the design, configuration, and development of the next-generation cloud PLM platform.
The successful candidate will demonstrate strong learning agility, adaptability, and a transformation mindset, with the ability to operate effectively across both legacy and emerging PLM technologies while supporting business continuity and modernization initiatives.
Responsible for requirements, design, specifications, configuration, development, and integration of PLM and associated IT applications across both the legacy and future-state platforms.
Works with the broader IT PLM team to document requirements, create specifications, and develop configurations or customizations that implement compliant, best-practice solutions on the current and future platform.
Essential Job Duties
Agile PLM Support & Enhancement (current state)
Directly participate in the analysis, configuration, development, and implementation of Agile PLM business systems.
Identify, troubleshoot, and resolve Agile PLM system issues, including debugging system-level code of Agile SDK-based business applications.
Maintain IT business system integrity: application notes, system upgrades, patches, changes, and user updates.
Design, develop, and support integrations between Agile PLM and other systems using Agile Content Server (ACS) and Web Services.
Train super users on new or modified system configurations as they affect business processes.
PLM Modernization & Cloud Migration (future-state)
Support data migration, mapping, and validation activities as part of the transition from Agile PLM to Oracle Cloud PLM / Windchill (or comparable platform), including EBOM/MBOM, document, and change-record migration.
Participate in requirements analysis, solution design, and configuration of the target cloud PLM platform, working alongside Sunnyvale-based architects and business analysts.
Design, build, and support integrations between the new PLM platform and upstream/downstream systems (ERP, MES, QMS, LMS) using modern REST/SOAP APIs and integration middleware.
Contribute to cutover planning, parallel-run validation, and post go-live stabilization support.
General Analysis, Delivery & AI-Enabled Productivity
Lead major-to-medium projects with ownership and energy.
Conduct analysis of system and functional specifications and configuration, then develop appropriate documentation.
Write specification documents for development and other efforts; develop conversion and system implementation plans.
Apply AI-assisted development tools (e.g., GitHub Copilot, Claude Code, or similar) to accelerate scripting, code review, and documentation authoring, with appropriate human review and validation.
Use AI/automation techniques to support data migration quality checks (e.g., anomaly detection in legacy data extracts, automated reconciliation reporting) and to streamline repetitive configuration or testing tasks.
Explore opportunities to apply intelligent document processing or workflow automation to PLM-adjacent business processes (e.g., change request triage, specification drafting support), in partnership with the broader IT team.
#LI-Hybrid
Required Skills and Experience
In-depth knowledge and 5+ years of hands-on experience with Agile PLM is required, including configuration, administration, customization, integration, and production support. Experience with Oracle Cloud PLM, PTC Windchill, Teamcenter, or other comparable PLM platforms is highly desirable and will be considered a strong advantage, particularly for supporting future-state PLM transformation initiatives.
In-depth knowledge and 5+ years of experience with Agile PLM or a similar PLM solution (e.g., Oracle Cloud PLM, PTC Windchill, Teamcenter), with a focus in one or more of the following areas:
Product Portfolio Management (PPM)
Document Management and Change Control
CAD integration, requirements & risk management
Bill of Materials — EBOM, MBOM, Routers
Quality Management — NC, CAPA, Complaints, Audit
ERP, MES, LMS, QMS integrations
Reporting using PLM queries, or guiding a BI team to develop custom reports
Working knowledge of Document Control, Manufacturing, and Engineering processes within a medical device company, including familiarity with FDA 21 CFR Part 820 and ISO 13485 design-control and quality-system requirements.
Understanding of Computer System Validation (CSV) / Computer Software Assurance (CSA) principles as applied to regulated PLM/quality systems.
Architecture / backend database experience in an Oracle or Linux environment.
Experience with, or working knowledge of, a modern cloud PLM platform — Oracle Cloud PLM, PTC Windchill, or comparable — including cloud-based configuration, workflow design, and data model concepts.
Experience with REST/SOAP APIs and modern integration patterns for connecting PLM to enterprise systems (ERP, MES, QMS, LMS).
Exposure to, or hands-on use of, AI-assisted development tools (e.g., GitHub Copilot, Claude Code, ChatGPT/Claude for documentation or test-case generation) in a professional software delivery context.
Experience with, or interest in, data migration/ETL activities — data mapping, extraction, transformation, load, and validation — particularly in the context of legacy-to-cloud PLM migrations.
Strong business and customer/client focus.
Experience supporting and developing Agile ACS code, Agile API SDK-based customizations, and Process Extensions is a plus.
Experience with Java-based web applications (Java/J2EE) is nice to have.
Excel API experience with the ability to build reporting is nice to have.
Experience developing specification documents from requirements for software development.
Required Education and Training
Minimum Bachelor's or undergraduate degree in Computer Science, Information Systems, or equivalent experience.
Preferred Skills and Experience
Ability to work on multiple projects/initiatives concurrently.
Strong problem-solving and analytical capabilities.
Excellent written and verbal communication skills, with the ability to collaborate effectively across time zones with the Sunnyvale-based team.
Experience using a source control management tool is a plus (preferably GitHub).
Experience with ServiceNow, JIRA, and Confluence is a plus.
Relevant platform certification is a plus — e.g., Oracle Cloud PLM, PTC Windchill, or Agile PLM certification.
Prior experience participating in a PLM platform migration or major upgrade (data migration, cutover, or parallel validation) is a strong plus.
Familiarity with prompt engineering or AI-tool evaluation for internal productivity use cases is a plus.
Ability to thrive in ambiguous and evolving environments, balancing operational support responsibilities with participation in strategic transformation programs.
Demonstrated curiosity and continuous learning mindset, with the ability to quickly acquire knowledge of new PLM platforms, AI-enabled tools, and emerging business processes.

Employment type
Full-time

Work arrangement
Hybrid