Sales Operations Specialist

Description
POSITION DESCRIPTION:
Axia by Qcells is seeking a Sales Operations Specialist to support and coordinate critical sales support functions in partnership with the Regional Sales Managers. This role is responsible for ensuring contract accuracy, maintaining required documentation across CRM and project management systems, supporting partner onboarding, monitoring project status, and helping drive operational consistency across the sales organization.
This position reports to the Director of Sales Partners. The ideal candidate is highly organized, analytical, detail-oriented, and able to operate with professionalism and composure in a fast-paced environment. Previous experience in residential solar sales and operations is required.
Responsibilities
Contract Review & Sales Support
Audit incoming sales contracts for pricing, scope, accuracy, and margin compliance
Accurately enter and maintain contract and project data in internal systems
Ensure all documentation is completed and processed in a timely manner
Partner Onboarding & Vendor Coordination
Support onboarding activities for new partners and third-party vendors
Serve as a point of contact for onboarding-related documentation and process support
Collect, review, and verify required partner documents for completeness and accuracy
Track onboarding progress and provide monthly onboarding summaries
Project Status Monitoring
Assist with the communication and tracking of projects placed On Hold
Help identify documentation or process gaps impacting project progression
Provide weekly project hold summaries to internal stakeholders
Reporting & Operational Visibility
Prepare and communicate recurring business reports and KPI updates, including: Contract accuracy, Project hold status, Partner onboarding progress
Maintain accurate operational records and support internal reporting needs
Training & Product Rollouts
Partner with the Axia Sales Training Team to support training initiatives for new product launches and updates
Help ensure external partners receive timely communication and education on new programs, tools, or offerings
Required Qualifications
1–2 years of experience in the residential solar industry
Bachelor’s degree in Engineering, Business, Operations, or a related field preferred
Proven ability to manage multiple projects, priorities, and deadlines effectively
Working knowledge of the residential solar lifecycle, including sales, documentation, and operational handoff
Strong attention to detail with a high level of accuracy
Strong analytical and reporting skills, including proficiency in Excel and PowerPoint
Excellent organizational, problem-solving, and time management skills
Strong written and verbal communication skills
Ability to work cross-functionally and support both internal teams and external partners
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity(F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility(F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
Requisition Intake form
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.
This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

Work arrangement
Yes