Front Office Assistant

Company Description Staylogic Pvt Ltd provides fully furnished service apartments and Hotels in Hyderabad designed to feel like home for business travelers, families, and guests seeking medical stays. Located in the Financial District, the company focuses on clean, ready-to-move-in apartments with flexible short- and long-term stay options. The team emphasizes quick responses, attention to detail, and personalized hospitality to reduce stress for guests during demanding trips. Staylogic aims to offer a calm, comfortable environment where thoughtful service and small touches create a better overall stay experience.
Role Description The Front Office Assistant is a full-time, on-site role based in Hyderabad, responsible for being the first point of contact for guests and visitors. This position involves greeting guests, answering phone calls, managing inquiries, and supporting appointment scheduling and check-in/check-out processes. The role includes maintaining front desk records, handling basic administrative and clerical tasks, coordinating with housekeeping and operations teams, and ensuring that guest requests are addressed promptly and professionally. The Front Office Assistant is expected to uphold Staylogic’s hospitality standards by providing courteous service, clear communication, and efficient support to both guests and internal team members.
Qualifications
Candidates should possess strong Interpersonal Skills, with the ability to communicate clearly and handle guest interactions professionally.
Candidates should possess solid Phone Etiquette skills, including managing incoming calls, routing inquiries, and providing accurate information.
Candidates should possess Appointment Scheduling abilities, such as organizing visits, coordinating check-in/check-out times, and maintaining booking calendars.
Candidates should possess Administrative Assistance capabilities to support front office operations and assist with daily administrative tasks.
Candidates should possess Clerical Skills for record-keeping, documentation, data entry, and maintaining organized files.
Relevant qualifications include prior experience in front office, receptionist, or hospitality roles, preferably in service apartments, hotels, or customer-facing environments.
Additional strengths such as proficiency with basic computer applications (email, spreadsheets, booking systems), fluency in English and local languages, and the ability to handle multiple tasks efficiently are beneficial.

Work arrangement
No