Relationship Manager

Company Description Lamose Group is a luxury real estate developer inspired by the elements of land, mountain, and sea, treating them not just as spaces but as a philosophy of living. The company focuses on creating high-end homes and premium commercial spaces that combine design, comfort, and functionality. Lamose Group aims to deliver thoughtfully crafted environments that elevate everyday living and working experiences. Team members collaborate closely to bring distinctive luxury projects to market and deliver exceptional value to clients.
Key Responsibility Area
Detailed Responsibilities / Expected Outcome
Channel Partner Relationship Management
Build, maintain, and strengthen professional relationships with existing and potential Channel Partners. Ensure regular communication, engagement, and long-term business relationships.
Channel Partner Network Management
Manage and develop the Channel Partner Network. Identify potential partners, support onboarding, and continuously work towards expanding and strengthening the network.
Channel Partner Meetings
Plan and conduct regular one-to-one and group meetings with Channel Partners. Understand partner requirements, discuss business opportunities, and maintain consistent engagement.
Training & Development
Conduct regular training and development sessions for Channel Partners. Provide training on company projects, products, processes, sales practices, and relevant updates.
Project & Product Coordination
Share accurate project information, product details, inventory updates, offers, pricing, and other relevant information with Channel Partners. Ensure partners have the required knowledge to effectively present projects to their clients.
Partner Engagement
Maintain regular engagement with Channel Partners through calls, meetings, WhatsApp, email, events, and other professional communication channels.
Site Visit Coordination
Coordinate and support site visits for Channel Partners and their clients. Ensure proper coordination with the internal sales/site teams and provide assistance throughout the visit.
Lead Follow-up
Coordinate with Channel Partners for lead follow-ups, updates, and business opportunities. Ensure timely communication and follow-up for better conversion.
Business Development Support
Support Channel Partners in generating and converting business opportunities. Identify opportunities to improve partner performance and contribute towards business growth.
New Partner Acquisition
Identify and connect with potential Channel Partners, explain the company's offerings, and support the onboarding of new partners to expand the network.
Internal Team Coordination
Work closely with Sales, CRM, Marketing, Admin, and Management teams to ensure smooth coordination of Channel Partner requirements, meetings, site visits, and business activities.
Partner Feedback Management
Understand and collect feedback from Channel Partners regarding projects, processes, support, and business requirements. Share relevant feedback with the concerned team and management.
Reporting & Follow-up
Maintain proper records of Channel Partner meetings, calls, leads, site visits, training sessions, and follow-ups. Submit regular activity reports to the reporting manager.
Professional Representation
Represent the company professionally while interacting with Channel Partners, clients, and external stakeholders. Maintain a confident, positive, and professional approach.
Travel & Field Engagement
Travel for Channel Partner meetings, training sessions, events, site visits, and other business-related activities as required.
Professional Development
Continuously improve communication, presentation, relationship management, negotiation, training, and business development skills.
Key Performance Indicators
Growth and quality of the Channel Partner Network
Number and quality of active Channel Partners
Regularity and effectiveness of Channel Partner meetings
Partner engagement and relationship quality
Successful execution of training and development sessions
Channel Partner-generated leads and business opportunities
Site visits and lead follow-up effectiveness
New Channel Partner acquisition and onboarding
Partner feedback and satisfaction
Timely completion of assigned activities and reports
Professional communication and presentation
Contribution towards business development and revenue growth
Recruitment Requirements
Qualification: Graduate / Postgraduate candidates preferred.
Experience: Candidates with experience in relationship management, channel partner management, sales, business development, client servicing, or training will be preferred. Freshers with the right attitude and communication skills may also be considered.
Personality & Presentation: Good personality, confident approach, professional appearance, and strong presentation skills.
Communication: Excellent verbal and written communication skills with confidence in interacting with Channel Partners and clients.
Relationship Management: Strong interpersonal skills with the ability to build and maintain professional relationships.
Learning Ability: Quick learner with a positive attitude and willingness to learn, develop, and grow.
Training Skills: Ability to confidently explain information, conduct presentations, and support the learning and development of Channel Partners.
Coordination Skills: Good coordination, follow-up, and organizational skills.
Business Development Mindset: Proactive approach with an interest in networking, relationship building, and business growth.
Travel: Willingness to travel for Channel Partner meetings, training sessions, events, and site visits.
Location: Sector 84, Gurgaon.

Work arrangement
No