Sales Associate

Company Description ITECH is a growing organization focused on delivering reliable technology solutions and services to a diverse range of clients. The company emphasizes practical, customer-centric offerings that help organizations improve efficiency and performance. Team members at ITECH collaborate across functions to provide tailored solutions that meet real business needs. The workplace culture values accountability, clear communication, and continuous learning, offering opportunities for professional development. ITECH aims to build long-term relationships by maintaining high service standards and responsive support.
Role Description The Sales Associate role at ITECH is a full-time, on-site position based in Patna. The Sales Associate will engage with prospective and existing customers, understand their requirements, and present suitable products and services. Day-to-day responsibilities include meeting clients in person, conducting product demonstrations, following up on leads, and maintaining accurate sales records. The role also involves coordinating with internal teams to ensure timely delivery, handling basic customer queries, and supporting promotional activities and local marketing initiatives. The Sales Associate is expected to work toward sales targets, contribute to a positive customer experience, and represent ITECH professionally in the local market.
Qualifications
Ability to build rapport with customers, understand their needs, and communicate product value clearly.
Comfort working in an on-site, client-facing role, including field visits and in-person meetings in and around Patna.
Strong organizational and time management skills to handle multiple leads, follow-ups, and documentation.
Basic understanding of technology products or services, with a willingness to learn product details and features.
Proficiency in spoken and written communication, with clear, professional interaction in English and local languages as needed.
Motivation to meet and exceed sales targets, with a results-oriented mindset and resilience in a competitive environment.
Ability to work collaboratively with colleagues in sales, operations, and support to ensure smooth customer service.
Prior experience in sales, retail, or customer service is beneficial but not strictly required for motivated learners.
Minimum educational qualification: high school diploma or equivalent; a degree in business or a related field is an advantage.

Work arrangement
No