Key Account Manager - D2C/E-Commerce Brands

Company Description Crepdog Crew is a destination for the most sought-after sneakers, international hype labels, curated streetwear brands, and premium cleaning products. The brand focuses on delivering a high-quality, fashion-forward experience for enthusiasts of contemporary street culture. With a carefully selected product range, Crepdog Crew caters to individuals who value authenticity, exclusivity, and style. Team members join a fast-paced environment that blends retail, fashion, and lifestyle, working closely with leading D2C and e-commerce brands.
Role Description The Key Account Manager - D2C/E-Commerce Brands is a full-time, on-site role based in Saket. This role is responsible for managing relationships with key D2C and e-commerce brand partners, overseeing day-to-day account operations, and ensuring targets and service levels are met. Typical responsibilities include monitoring sales performance, coordinating product listings and launches, managing inventory and promotions, and resolving partner inquiries. The Key Account Manager will collaborate with internal teams such as merchandising, marketing, and operations to optimize brand visibility and performance. The role also involves analyzing data to identify growth opportunities, preparing business reports, and supporting strategic planning for key accounts.
Working Days : Monday-Saturday
Working Hours: 11am-8pm
Qualifications
Strong Account Management and Key Accounts skills to manage relationships, negotiate terms, and drive partner growth.
Excellent Analytical Skills to interpret data, track performance metrics, and support decision-making.
Solid Business Planning capabilities to contribute to sales forecasting, category planning, and growth strategies.
Customer Service skills to provide responsive, solution-oriented support to brand partners and internal stakeholders.
Experience working with D2C and/or e-commerce brands, preferably in fashion, streetwear, or retail.
Proficiency with spreadsheets, CRM tools, and analytics dashboards.
Strong communication and collaboration skills, with the ability to work in a fast-paced, on-site environment.
Bachelor’s degree in Business, Marketing, Retail Management, or a related field is preferred.

Work arrangement
No