Front Desk Receptionist

Company Description Assam School of Ethical Hacking (ASEH) is Northeast India’s premier institute for ethical hacking, penetration testing, and cybersecurity education. The institute focuses on closing the gap between theoretical learning and real-world security operations through practical, transparent, and student-centered training. Courses are designed and delivered by active industry professionals, including penetration testers, bug bounty hunters, and security architects. ASEH offers an environment where learners gain hands-on experience that reflects the daily work of offensive and defensive security practitioners, making it an engaging place to work and grow.
Role Description The Front Desk Receptionist is a full-time, on-site role based at ASEH’s campus in Guwahati. This position is responsible for greeting visitors, students, and staff, managing incoming calls, and directing queries to the appropriate departments. Daily tasks include handling reception desk duties, maintaining visitor logs, scheduling and confirming appointments, and providing general information about courses and institute services. The role also involves basic clerical support such as managing correspondence, organizing documents, and assisting with front office administration. The receptionist is expected to maintain a professional and welcoming atmosphere at all times while supporting smooth daily operations at the institute.
Qualifications
Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, appointment scheduling, and basic administrative tasks.
Candidates should possess excellent Phone Etiquette and Communication skills to handle calls, convey information clearly, and coordinate with staff and students.
Candidates should possess solid Customer Service skills to create a welcoming environment, address inquiries, and assist visitors and learners effectively.
Attention to detail, reliability, and the ability to multitask in a fast-paced educational setting.
Comfort using office software (email, word processing, spreadsheets) and phone systems.
Prior experience in a front office or receptionist role is preferred; experience in an educational or training institute is an advantage.
Minimum educational qualification: higher secondary or equivalent; degree in any discipline is beneficial.
Professional, courteous demeanor and the ability to work with diverse groups of people.

Work arrangement
No