Technical Sales Support, Shenzhen-based

Bragi was founded in 2013 and launched the world's first Truly Wireless Earphones in 2015 (yes, a whole 12 months before the Airpods...)
Since then, we have evolved from a promising startup to a market-moving creator of innovative technology, opening the new category of Truly Wireless Earphones. Bragi transformed into a software enabler for consumer brands, focusing on scaling its technology after investing more than $90 million in software and AI.
Now we are a leader in the AI headphone space, known for our smart devices that integrate seamlessly into users' lives. With a focus on innovation and user experience, we are driving the evolution of wearable technology.
Technical Sales Support – Shenzhen-based
We are looking for a dynamic and motivated Technical Sales Support to join our team in China. You will be responsible, together with the sales team, for winning new customers, managing our existing ones, and developing our business with semiconductor companies (SoCs), ODMs, and design houses (IDH). You will work closely with the headquarters in Europe and other team members to win and develop business with the biggest brands and players in the industry.
This is a remote role based in Shenzhen, China
Tasks
Identify new business opportunities, generate leads, and implement business development initiatives for domestic and overseas audio brands
Build and maintain long-term relationships with customers and partners (SoC, ODM, IDH) to provide tailored solutions and ensure positive experiences
Conduct market research to track industry trends and competitors
Provide technical support and expertise during the sales and business development process, including product demonstrations, reports, technical presentations, and training sessions
Travel within Guangdong province (including Zhuhai, Dongguan, Shenzhen, etc.) and occasionally to other locations nationally and internationally for customer meetings, trade shows, and industry events
Manage ODM and IDH data in CRM systems, develop and maintain ODM partnerships, and act as a liaison between Western brand customers and Eastern supply chain partners
Requirements
2-4 years of experience in sales engineering, technical sales, project management, or international sales
Experience in the consumer electronics industry is required; a background with ODMs or IDHs is preferred
Strong technical knowledge of embedded systems, hardware/software technologies, or manufacturing processes in the audio or consumer electronics domain
Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
Proven ability to build and maintain strong customer relationships
Native Mandarin speaker, fluent in English
Benefits
A platform product that is extremely technically challenging and will change how audio is consumed forever
Work in a creative, dynamic, and game-changing environment alongside many talented colleagues
Be part of the founding team in China and grow together with our rapidly expanding CN operations
Collaborate directly with global leading brands and top Audio & Cloud Software Service Providers
Help us develop the future of Audio Devices and Audio Apps, delivering magical experiences to 25M+ users in the next 12 months (existing base is 10M+)
Opportunities to attend and represent us at international events and trade shows
A flexible Learning & Development program—choose where you want to improve yourself

Work arrangement
Yes