Assistant Restaurant Manager

Company Description JNS Hospitality is a growing hospitality organization focused on delivering high-quality dining experiences and consistent service standards. The company emphasizes operational excellence, customer satisfaction, and strong community relationships in every location it manages. Team members are encouraged to contribute ideas, support one another, and uphold a culture of respect and integrity. JNS Hospitality invests in training and development, offering opportunities to learn restaurant operations and advance into leadership roles. The organization values reliability, professionalism, and a genuine passion for food and guest service.
Role Description The Assistant Restaurant Manager is a full-time, on-site role based in Pune City. This role supports the Restaurant Manager in overseeing daily operations, including supervising staff, coordinating shift schedules, and ensuring smooth service throughout the day. Responsibilities include monitoring food and beverage quality, resolving guest concerns, and promoting a welcoming environment that drives repeat business. The Assistant Restaurant Manager helps manage inventory, supports hiring and onboarding of team members, and ensures adherence to safety, hygiene, and company policies. This role also involves training staff on service standards, supporting sales and promotional activities, and collaborating with leadership to improve processes and achieve financial targets.
Qualifications
Customer Service and Customer Satisfaction skills to handle guest interactions, resolve concerns, and maintain a high standard of service.
Communication skills to coordinate with team members, convey instructions clearly, and interact professionally with guests and vendors.
Hiring and team support experience to assist with recruiting, interviewing, and onboarding new staff members.
Food & Beverage knowledge to oversee menu execution, monitor quality and presentation, and support compliance with hygiene standards.
Previous experience in restaurant or hospitality operations in a supervisory or team lead capacity.
Strong organizational and time-management abilities to manage multiple tasks during busy service periods.
Working knowledge of basic POS systems, cash handling procedures, and inventory control.
Availability to work flexible hours, including evenings, weekends, and holidays as required by restaurant operations.
Diploma or degree in Hospitality Management or a related field is preferred but not mandatory.

Work arrangement
No