Account Manager

Account Manager
Business Location: St. Louis, MO, USA
Salary: $50-65k annually
Type: Full-Time Remote Hybrid
About Right Rudder Marketing
Right Rudder Marketing is a pilot owned digital marketing agency revolutionizing the aviation industry. We empower flight schools across the U.S. to grow and scale their businesses through tailored marketing strategies. Join our awesome crew of passionate aviators and expert marketers to make an impact in an industry that’s all about safety, leadership, and improving the human race through transportation technology.
Why Join Us?
Aviation Centric Culture: Work with a pilot owned team passionate about transforming flight schools.
Growth Opportunities: We are a growing company. As the company grows, so do the opportunities for career advancement and salary. Account managers can grow into Senior Account Manager, Director of Accounts, or Operations Director; or explore your career in other departments like sales, marketing, etc.
Remote Work: Enjoy flexible schedule and remote office environment
Join the team: We meet in person once a year and go flying (you fly the plane!), strategize growth, and execute deliverables to grow the business.
Impactful Work: Directly contribute to our clients’ success and our mission of helping 100 flight schools double their student enrollment and train more pilots
Job Overview
As our new Account Manager, you’ll be nurturing relationships with our customers to drive retention and growth. You’ll support our flight schools by collaborating with our operations, sales, and marketing teams to ensure client success, all while embodying the aviation spirit that defines Right Rudder Marketing.
Key Responsibilities
Marketing Strategist: Understand the customers’ marketing needs and work with the operations team to deliver results. Developing strategies and plans for growing customers’ business. Being the expert and building Right Rudder Marketing’s authority to guide and help flight schools grow and scale.
Client Relationship Nurturing: Maintain regular communication with flight school owners and operators to ensure satisfaction, relay updates, and support retention strategies.
Administrative Efficiency: Handle light administrative tasks, including CRM updates, email correspondence, and calendar management, to keep operations running smoothly.
Marketing Delivery Collaboration: Partner with the operations team to ensure all customer needs are met and services are delivered high quality and on time.
Aviation Advocacy: Represent Right Rudder Marketing in client interactions, trade shows, and team initiatives, with opportunities to engage with the aviation community.

Qualifications
3-5+ years of experience in customer service, client services, or account management.
Strong communication skills, with confidence handling phone-based interactions and building rapport with clients (experience with older, professional clients preferred).
Marketing background and understanding of marketing strategy and tactics.
Professionalism when conducting video meetings with clients. Ability to go on camera to assist with marketing efforts.
Tech-savvy, with familiarity or ability to learn CRM tools (e.g., HubSpot, Salesforce, High Level) and basic office software.
Hustle and adaptability and being able to wear multiple hats in a fast growing agency.
Passion for aviation and willingness to learn how the flight school pilot training industry works (private pilot license or aviation exposure is a bonus, but not required).
How to Apply
Ready to join the Right Rudder Marketing Crew? Submit your resume and a brief cover letter explaining why you’re excited to join our aviation mission to info@rightruddermarketing.com with the subject as “My Favorite Aircraft” + your favorite aircraft. We will not consider any applicants using the easy apply feature in LinkedIn or Indeed. We can’t wait to meet the next member of our team!

Work arrangement
Yes