Live opening · Posted 2 days ago
The key details from the original listing.
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Description supplied by the original job listing.
Hiring: Program Success Manager
Location: Navi Mumbai Only
Experience: 1–2 Years
CTC: Up to ₹4 LPA
Employment Type: Full-Time
Key Responsibilities
Handle customer onboarding and training.
Build strong customer relationships.
Resolve customer queries and issues.
Monitor customer accounts and satisfaction.
Maintain customer records in CRM.
Prepare basic reports and dashboards.
Coordinate with internal teams for issue resolution.
Conduct regular customer follow-ups.
Travel to client locations as required.
Requirements
Bachelor’s degree in any discipline.
1–2 years of experience in Customer Success, Client Servicing, Customer Support, Account Management, Operations, or related roles.
Freshers with strong communication skills can also apply.
Good verbal and written communication.
Strong problem-solving and organizational skills.
Customer-focused approach.
Basic knowledge of MS Office/Excel.
Willingness to learn CRM tools.
Comfortable with regular client travel.
Interested candidates can apply through this link:
https://kidvento.keka.com/careers/jobdetails/161805
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