Restaurant Manager

Company Description GNG Developers, founded in 2019, began as a cloud kitchen developer focused on building delivery-focused kitchens across India, with its first site in Agra, Uttar Pradesh. The company launched its first delivery restaurant brand, “Karchi,” in 2020, which quickly became one of the top 10 GMV outlets in Agra on Zomato and Swiggy by 2021. GNG Developers expanded with “Chow’s Kitchen,” a Pan-Asian delivery brand launched in November 2021, which received strong market acceptance. The organization is committed to providing exemplary food through specialty restaurant brands, supported by strong hospitality, efficient delivery, and dine-in systems. With a flagship restaurant now open in Agra, the company aims to grow to 5+ locations by the end of 2025.
Role Description The Restaurant Manager is a full-time, on-site role based in Agra, responsible for overseeing day-to-day operations of the flagship restaurant. This includes managing staff schedules, supervising front-of-house and back-of-house teams, and ensuring consistent, high-quality food and service standards. The manager monitors customer satisfaction, addresses guest feedback, and maintains a welcoming, professional dining environment. Daily responsibilities also involve coordinating with kitchen teams, managing inventory and vendor relationships, ensuring compliance with hygiene and safety standards, and supporting promotional activities. The role requires hands-on leadership on the floor, active problem-solving, and close collaboration with company leadership to meet performance and growth targets.
Qualifications
Strong Customer Service and Customer Satisfaction skills, with a focus on guest experience and retention.
Proficiency in Food & Beverage operations, including menu understanding, quality control, and hygiene standards.
Experience in Hiring and managing restaurant staff, including training, scheduling, and performance management.
Excellent Communication skills for interacting with guests, team members, and management.
Prior experience as a Restaurant Manager or in a similar supervisory role in hospitality or F&B.
Ability to work on-site in Agra with a flexible schedule, including evenings, weekends, and holidays as required.
Strong organizational and problem-solving skills, with attention to detail and operational efficiency.
Knowledge of basic business metrics (sales, costs, margins) and familiarity with POS or restaurant management systems is an advantage.
Diploma or degree in Hospitality Management, Business Administration, or a related field preferred.

Work arrangement
No