Admissions Counselor

Company Description The MedCompass is a healthcare-focused career guidance platform created by doctors and professionals who have personally navigated the NEET-UG and medical education journey. With over 5 years of experience and more than 750 students counselled, the organization specializes in personalized, one-on-one support for NEET-UG aspirants making critical career decisions. The MedCompass offers end-to-end counselling and admission guidance across MBBS, BDS, AYUSH, Nursing, Pharmacy, and allied healthcare courses, helping students understand options, evaluate colleges, and navigate complex counselling processes. Through its MedStart bridge program, the company also prepares students for medical college with early exposure to academics, research, and clinical realities. The MedCompass is committed to transparent, ethical, and evidence-based guidance, using data, experience, and technology to help students make informed choices aligned with their long-term goals.
Role Description The Admissions Counselor is a remote, contract role responsible for guiding NEET-UG aspirants and their families through the admissions and counselling process. Day-to-day activities include conducting structured guidance calls, understanding student goals and preferences, and explaining suitable courses, colleges, and counselling options in clear, accessible language. The role involves maintaining accurate student records, following up on inquiries, and supporting students at each stage of the admissions journey to ensure timely decisions and documentation. The Admissions Counselor will collaborate with fellow counselors and the operations team, share insights from student interactions, and contribute to improving resources and guidance tools. This position requires consistent online availability, responsiveness to student queries, and adherence to The MedCompass’ standards of ethical and transparent counselling.
Qualifications
Strong interpersonal communication and general communication skills to engage effectively with students and families.
Customer service skills, including empathy, patience, and the ability to handle queries and concerns professionally.
Sales skills to present programs clearly, address objections, and guide students toward suitable choices without pressure.
Education-related experience or skills, such as academic advising, mentoring, teaching, or working with learners in a guidance context.
Familiarity with NEET-UG, medical and healthcare education pathways, and national/state counselling processes is highly beneficial.
Ability to work independently in a remote setting, manage time effectively, and handle multiple students and follow-ups.
Strong organizational skills, attention to detail, and comfort working with digital tools (CRM systems, spreadsheets, online communication platforms).
Bachelor’s degree in any discipline; backgrounds in healthcare, education, psychology, or counselling are preferred but not required.

Work arrangement
Yes