Service Manager

WE ARE HIRING
SERVICE MANAGER
Automotive Fastening & Pneumatic Tools
Designation: Service Manager
Department: Service & Customer Support
Location: Chennai
Experience: 5–10 Years
We are looking for an experienced service professional to take ownership of service operations, technical teams and customer support.
This is a hands-on leadership role for someone who understands industrial equipment, can solve technical challenges, lead service engineers and work closely with customers to deliver reliable service.
THE ROLE
Lead the Service Team
Manage and guide service engineers, strengthen technical capability and ensure effective execution of field activities.
Own Service Operations
Plan and oversee installation, commissioning, maintenance, troubleshooting and repair activities.
Solve Technical Challenges
Provide technical direction across Automotive Fastening Tools, Pneumatic Tools, Hydro-Pneumatic Systems, PLCs and HMIs.
Build Customer Confidence
Work closely with customers to understand their requirements, resolve technical issues and ensure dependable service support.
Work Across Functions
Coordinate with Sales and internal teams to deliver the right technical response and maintain smooth customer communication.
Develop Service Opportunities
Identify opportunities in AMC, spare parts and service activities while strengthening ongoing customer relationships.
Improve the Way We Work
Track service performance, identify recurring challenges and drive practical improvements in response, quality and efficiency.
WHAT YOU BRING
• 5–10 years of relevant experience in service management within automotive or industrial tooling.
• Strong hands-on experience with fastening, pneumatic and hydro-pneumatic systems.
• Working knowledge of PLCs and HMIs.
• Experience leading service engineers or technical teams.
• Strong customer handling and technical problem-solving ability.
• Clear communication, leadership and decision-making skills.
• A strong sense of ownership towards service performance and customer requirements.
WHAT YOU CAN EXPECT
Competitive Salary Package
Performance-Based Incentives
Medical & Insurance Benefits
Career Growth Opportunities
Professional Development & Training
TAKE THE NEXT STEP IN YOUR SERVICE CAREER
If you are ready to lead a technical service function, take ownership of customer requirements and contribute to the growth of the service business, we would like to hear from you.
Send your updated resume to
hr@bumaas.com
Contact: +91 75500 03448

Work arrangement
No