Assistant Manager – CRM & Marketing

We’re Hiring | Assistant Manager – CRM & Marketing
📍 South Delhi | 💼 4–6 years experience | 💰 ₹40,000–₹50,000 per month
Centre for Hearing®, part of Anand Hearing Care Pvt. Ltd., is a growing hearing-care organisation with a network of advanced audiology clinics across North India.
We are looking for a hands-on CRM & Marketing professional to strengthen our growing marketing team.
The role will primarily focus on database marketing, WhatsApp marketing, customer engagement and marketing automation.
What you will do
Plan and execute WhatsApp and database marketing campaigns
Segment our existing customer/patient database for targeted campaigns
Develop customer follow-up, reactivation and engagement campaigns
Work with our CRM to create simple automated customer journeys
Coordinate with WhatsApp/CRM technology partners and agencies
Track campaign performance, leads, appointments and conversions
Identify opportunities to generate more business from our existing database
Support other digital marketing initiatives as required
What we're looking for
4–6 years of hands-on experience in CRM, database marketing, digital marketing, WhatsApp marketing or marketing automation
Actual experience running WhatsApp campaigns and customer databases
Good understanding of customer segmentation and lead nurturing
Comfortable with Excel/Google Sheets and campaign reporting
Experience with CRM platforms such as LeadSquared, Zoho, HubSpot, Salesforce, CleverTap, MoEngage, WebEngage, WATI, Gupshup or similar is an advantage
Someone who is hands-on and execution-oriented, rather than purely strategic
You don't need to have experience in healthcare. What matters most is that you have actually executed CRM/database/WhatsApp marketing campaigns and can take ownership of them.
Compensation
₹40,000–₹50,000 per month, depending on relevant experience and capability.
📍 Location: South Delhi
Email: hr@anandhearingcare.com
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Work arrangement
No