Team Member

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!
Position Overview: The Team Member is the core of the Caribou Coffee experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making exceptional hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.
No previous experience required.
Core Responsibilities
Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
Confidently moves between barista, greeter, and any other role the shift calls for, ready to take
on whatever task is needed in the moment
Takes orders and manages the cash drawer accurately, following cash-handling, safety, and
security standards
Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating
standards for quality and safety
Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
Makes recommendations to Guests grounded in real product knowledge, not just a script
Knows the difference between a problem to solve on the spot and one that calls for a leader,
and asks for support accordingly
Takes direction from leaders and understands the team is balancing multiple priorities at once
Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent
attendance
Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be
Yourself, Take Ownership, Serve with Love
Brings exceptional and engaging energy to the shift, making fun happen with teammates, and
for Guests
Approaches the role with a learner's mindset, always looking to sharpen skills and improve
Shows up as a dependable teammate, staying steady under pressure and asking for help when
needed
Takes ownership of the impact they have on the people around them
Skills and Qualifications
Required:
Must be at least 16 years of age
Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
Excellent customer service mindset
Ability to thrive in a fast-paced environment
Passion for coffee, hospitality, and being part of a team
Preferred:
Restaurant, retail, or guest service experience.
Benefits:
Employee Discount & Free Shift Drink
Flexible schedule
Growth Opportunities
Tips
Address: | 1580 Madison Ave , Mankato, Minnesota 56001 |
Compensation Range:
$11.23 - $18.71 per hour
*Starting pay is subject to Local and State Minimum Wage regulations.
**Ranges reflect what employer reasonably and in good faith expects to pay for such position.
The physical demands for this position are reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Brand:
Caribou Coffee