Store Manager

Company Description ACE Venture & Hospitality Services operates in the retail and hospitality sector, focusing on delivering reliable, customer-centered services and streamlined store operations. The organization emphasizes professional standards, efficient processes, and a positive experience for guests and shoppers. Team members are encouraged to take ownership of their work and contribute to continuous improvement in service quality. The company values ethical practices, accountability, and collaborative problem-solving. Joining ACE Venture & Hospitality Services offers opportunities to grow within a structured and supportive environment.
Role Description The Store Manager role at ACE Venture & Hospitality Services is a full-time, on-site position based in the Pune Division. The Store Manager is responsible for overseeing daily store operations, including opening and closing procedures, staff scheduling, and monitoring inventory levels to ensure product availability. This role includes supervising and coaching team members, managing visual merchandising standards, and maintaining a clean, safe, and welcoming store environment. The Store Manager will address customer inquiries and concerns, work to improve customer satisfaction, and implement retail loss prevention measures to protect company assets. The role also involves tracking sales performance, preparing basic reports, and collaborating with management to achieve revenue and service targets.
Qualifications
Strong customer-focused skills, including Customer Service and Customer Satisfaction.
Effective Communication abilities for interacting with customers, team members, and leadership.
Store Management experience, including supervision, scheduling, and day-to-day operations.
Knowledge of Retail Loss Prevention practices to minimize shrinkage and protect inventory.
Previous experience in retail or hospitality management is preferred.
Ability to lead and motivate diverse teams and resolve operational issues promptly.
Solid organizational and time-management skills, with attention to detail.
Comfort with basic sales reporting and use of point-of-sale or store management systems.
Minimum of a high school diploma or equivalent; additional education in business or hospitality is an advantage.
Willingness to work flexible hours, including weekends and holidays, as required by store operations.

Work arrangement
No