Payment Posting Specialist (Laboratory) - Remote

About Our Client
The organization operates a large multi-state dermatology network spanning 17 states with more than 150 locations. It focuses on educating communities and healthcare professionals about skin health, including skin cancer prevention and the importance of annual skin exams. The organization is committed to providing timely, accessible, and comprehensive dermatologic care while fostering a rewarding environment for its providers and employees.
About the Opportunity
The Payment Posting Specialist (Laboratory) is responsible for accurately posting and adjusting payments at the patient account level while supporting the organization’s revenue cycle operations. This role researches payment discrepancies, resolves overpayments and credits, processes refunds, and helps ensure accurate financial records and timely account resolution.
Responsibilities
• Post all payments and adjustments accurately and timely at the patient account level while balancing daily deposits.
• Contact patients, insurance companies, and third-party administrators to clarify payment and account information.
• Resolve payment and offset questions through phone calls, chats, emails, and online research.
• Manage recoupment accounts and work them through resolution.
• Research and resolve insurance overpayments, credits, and payment discrepancies.
• Process patient refund requests and maintain the refund register.
• Assist with month-end closing, reconciliation, and balancing activities.
• Review remittance advices for accuracy and identify potential errors.
• Meet established productivity and quality requirements.
• Collaborate with operational teams to identify and resolve payment issues proactively.
• Provide professional assistance with patient billing inquiries.
• Stay current with payer guidelines, reimbursement policies, and applicable billing requirements.
• Use billing and practice management systems accurately while maintaining complete documentation.
• Follow the organization’s Code of Conduct, policies, mission, and values.
Requirements
• High school diploma or GED.
• 1–3 years of payment posting experience in a medical or healthcare setting.
• Knowledge of accounting principles; experience with EFT and ERA setup is a plus.
• Experience with ModMed/EMA or similar practice management systems is beneficial.
• Ability to accurately interpret Explanation of Benefits (EOB) documents.
• Familiarity with third-party billing and collection requirements, including Medicare, Medicaid, and managed care.
• Knowledge of payment recoupments, reversals, adjustments, and credits.
• Proficiency with Microsoft Excel and spreadsheet-based reconciliation.
• Strong written and verbal communication skills.
• Professional, patient-focused approach to billing inquiries.
• Strong teamwork and collaboration skills.
• Excellent attention to detail, follow-through, and commitment to results.
Pay Range and Compensation Package
• Compensation range of $18.06–$24.56 per hour.
• Final compensation is based on skills, experience, location, internal equity, and other relevant factors.
Benefits & Perks
• Competitive pay.
• Comprehensive medical, dental, and vision coverage.
• 401(k) plan with company match and immediate vesting.
• Paid time off, including PTO, six paid holidays, and two floating holidays annually.
• Company-paid basic life insurance with options for additional coverage.
• Short-term and long-term disability coverage.
• Wellness benefits, including accident, critical illness, and identity theft protection.
• Employee Assistance Program for confidential support.
• Exclusive employee discounts.
• Employee referral bonus program.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Work arrangement
Yes