Sales And Marketing Specialist

We are looking for a proactive and design-conscious individual who can take ownership of sales, client servicing and the everyday functioning of the Zenara experience centre. The role requires someone who understands interiors, enjoys interacting with clients and is equally comfortable handling sales, inventory, billing and day-to-day store responsibilities.
Key Responsibilities
* Attend to walk-in customers, architects and interior designers.
* Understand clients’ spaces, requirements, aesthetics and budgets.
* Recommend and style suitable furniture, lighting and décor from the Zenara collection.
* Handle enquiries from the store, website, Instagram, WhatsApp and phone.
* Prepare quotations, follow up with leads and actively convert enquiries into sales.
* Build and maintain relationships with architects, interior designers and homeowners.
* Handle billing, invoices, payments and basic POS operations.
* Maintain accurate inventory and update stock after sales, reservations and deliveries.
* Coordinate orders, packaging, dispatches, deliveries and basic after-sales requirements.
* Maintain customer and designer databases and ensure timely follow-ups.
* Ensure the experience centre is organised, beautifully presented and customer-ready.
* Assist with visual merchandising and regularly refresh product displays.
* Maintain strong knowledge of products, dimensions, materials, finishes, prices and availability.
* Coordinate with the marketing team for new arrivals, product shoots, designer visits and customer enquiries.
* Assist with store events, designer previews and brand activities.
* Maintain basic daily/weekly records for sales, leads, inventory and customer feedback.
* Take overall ownership of the store and proactively handle day-to-day requirements.
Ideal Candidate
* Interior Design / Interior Styling / Architecture background preferred.
* Prior experience in sales, interiors, furniture, home décor or premium retail is preferred.
* Strong aesthetic and styling sense.
* Excellent communication and client-handling skills.
* Comfortable with sales targets, follow-ups and closing.
* Familiar with billing, inventory and Excel/Google Sheets.
* Well-presented, organised, responsible and proactive.
* Preferably based in HSR Layout or nearby areas.
We are looking for someone who can understand a client’s space, recommend the right Zenara pieces, close the sale and manage the entire process through the delivery.

Work arrangement
No