Live opening · Posted 3 days ago
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Description supplied by the original job listing.
The Seasonal Beauty Consultant is the Dior Ambassador and promotes with passion the Dior Maison and Values. As a member of the Dior team, the Beauty Consultant always demonstrates the highest level of Dior hospitality. They provide unforgettable client experiences and exceptional service. Achieving defined sales and client development targets while promoting brand image and desirability.
Main Responsibilities
SELLING DIOR
Conduct in store and/or remote selling activities, acting as a personal shopper
Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method:
Display the ultimate in Dior hospitality. Initiate contact with customers and welcome them both on counter and through traffic-stopping
Provide consultation to customers for selection of prestige fragrance.
Answer and respond to customer requests regarding Dior and its product lines, namely fragrance.
Connect with authenticity. Identify and understand clients needs through the art of conversation.
Propose and demonstrate personalized product offers including makeup, fragrance and skincare. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global fashion beauty approach.
Communicate passionately, always share Dior storytelling and educate clients on the brand and products
Achieve retail sales targets (in store and remote) and contribute to boutique KPIs on a weekly & monthly basis. Responsible to stay on top of one’s own business and how they are tracking vs. goals daily.
Master Brand, Category and Competition Knowledge
CLIENT EXPERIENCE AND MANAGEMENT
Develop enduring relationships with existing clients in store and remotely
Engage new clients to the brand, through genuine interactions
Learn and leverage Dior content and tools (Dior Connect & Ipos) to register client data, drive traffic, develop client loyalty and take actions
Achieve defined goals within all CRM activities, client recruitment, development, outreach and sales.
BOUTIQUE OPERATIONS
Play an active role in maintaining an esthetically pristine and hygienic boutique environment.
Understand and support merchandising guidelines and inventory management.
Operate cash registers and assist closing daily revenues.
Perform all assigned operational and administrative tasks
Maintain and contribute to a positive work environment
Attend all offsite Seasonal Schools and Dior training programs.
Preferably a previous professional experience in retail or service industry, ideally in the luxury (1-2 years / to be adapted locally)
Proven track record in excelling retail results & of working within a luxury retail environment
Experience in selling/ selling skills, preferably in a luxury environment
Good writing and communication skills
Employment type
Contract
Work arrangement
No
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