Live opening · Posted 3 days ago
The key details from the original listing.
Live timing from JobBeeper.
Description supplied by the original job listing.
Company Description Betr India Foodworks Pvt Ltd is a multi-vertical food and beverage company focused on setting a new standard for India’s F&B industry. Founded in 2024, the company builds brands across quick service restaurants, cloud kitchens through BETR Kitchens, and direct-to-consumer offerings. Betr India has developed seven mindful brands, tested key markets, and created a core operating platform, Central, that integrates sourcing, processing, testing, distribution, production, and retail. With four units and a footprint of 14 brands launching in Q3 2026, the company is designed on robust systems to scale efficiently and sustainably.
Role Description The Hospitality Specialist is a full-time, on-site role based in New Delhi, responsible for delivering an excellent guest experience across Betr India Foodworks’ food and beverage operations. In this role, the specialist greets guests, manages reservations or order flow, and ensures prompt, courteous service throughout their visit. The position involves coordinating with kitchen and service teams, maintaining cleanliness and presentation standards in customer areas, and supporting smooth front-of-house operations. The Hospitality Specialist also handles guest inquiries and feedback, resolves service issues, and promotes brand values through professional and empathetic communication. Daily tasks include monitoring service quality, adhering to food safety and hygiene guidelines, and contributing to a welcoming and efficient environment.
Qualifications
Strong Customer Service and Hospitality skills, with a focus on creating positive guest experiences.
Effective Communication abilities to interact with guests and coordinate with internal teams.
Knowledge of Food & Beverage operations and Hospitality Service standards.
Ability to work on-site in a fast-paced environment, including evenings, weekends, and holidays as required.
Previous experience in restaurants, cafes, hotels, or similar F&B settings is preferred.
Basic understanding of hygiene, safety, and quality standards in food and beverage service.
High school diploma or equivalent; hospitality-related education or certifications are an advantage.
Team-oriented mindset, reliability, and a professional, customer-focused attitude.
Work arrangement
No
Recently tracked roles with full details and direct application links.