Client Engagement Specialist

About Steamops
Steamops helps organizations across the United States and Latin America improve customer experience, streamline operations, and accelerate growth through AI-powered technology solutions. Our portfolio includes AI Agents, Voice AI, automation, SaaS platforms, custom software development, system integrations, business intelligence, and digital transformation services.
We are looking for a motivated Client Engagement Specialist to join our sales team. This role is responsible for conducting cold calls and contacting pre-qualified leads and prospects through outbound and inbound channels, engaging them by phone, and scheduling appointments with the appropriate sales representative. Initial focus may be on a specific Steamops product line, with scope that can extend across other product lines as business needs evolve.
Key Responsibilities
Conduct high-volume cold calling to prospects and assigned leads provided through Apollo or other designated sources.
Contact prospects and respond to inbound inquiries to introduce our AI solutions.
Qualify prospects and schedule appointments with the appropriate sales representative for further follow-up and closing.
Maintain accurate records of calls, outcomes, and scheduled appointments in the CRM.
Meet agreed call volume and appointment-setting deliverables.
Provide clear, professional communication with prospects throughout the initial contact process.
Collaborate with the sales team to ensure smooth handoff of scheduled appointments.
Perform other related client-engagement and lead-management tasks as reasonably assigned.
Qualifications
Required
Proven experience in cold calling, outbound sales, telemarketing, or appointment setting.
Confidence initiating conversations with prospective clients and handling initial objections.
Excellent English communication skills, with clear pronunciation and confidence conducting professional sales calls with U.S.-based prospects.
Strong verbal communication skills; comfortable with high call volume.
Self-motivated, organized, and results-driven.
Reliable remote work setup: computer, headset, and stable internet connection.
Basic proficiency with CRM tools or willingness to learn quickly.
Ability to commence services promptly.
Preferred
Experience selling or working with technology, SaaS, or automotive industry products.
Experience using Apollo or similar prospecting/lead platforms.
Spanish proficiency is a plus.
Work Modality
Services will be performed fully remotely.
What We Offer
Independent contractor engagement, 12-month contract.
Competitive monthly service fee.
The Contractor may be eligible for a performance-based incentive under a separate written incentive plan. Eligibility, metrics, calculation, approval, and payment terms will be governed by that plan.
Two-day platform orientation before beginning prospect outreach (Apollo, CRM, and process walkthrough).
Growth opportunities within a fast-growing AI technology company.
The Contractor will have autonomy in performing their duties, subject to the Company’s established guidelines, standards, deadlines, and expected results.
Skills
Cold Calling • High-Volume Outbound Calling • Sales Engagement • Appointment Setting • Lead Qualification • Lead Follow-Up • Objection Handling • CRM • Apollo • Customer Communication

Work arrangement
Yes