Vice President, Market Operations

Vice President, Market Operations
Job Type: Full-Time
Department: Market Operations
Reports To: Chief Operating Officer / Chief Executive Officer
Position Summary
The Vice President, Market Operations is responsible for overseeing the Company’s market-related operational activities, processes, and business execution. This position works closely with senior management and cross-functional teams to support market expansion, operational efficiency, business performance, and the execution of market strategies.
Key Responsibilities
Develop and implement market operations strategies aligned with the Company’s business objectives.
Oversee day-to-day market operations and related business activities.
Establish operational procedures, performance standards, and reporting processes.
Monitor market performance, business activity, operational metrics, and key performance indicators.
Identify opportunities to improve market operations, efficiency, scalability, and business performance.
Coordinate with Business Development, Sales, Marketing, Finance, Product, Technology, Legal, Compliance, and Operations teams.
Support market expansion initiatives, new market launches, and strategic business programs.
Analyze market trends, competitive developments, customer activity, and business performance.
Develop operational plans, budgets, forecasts, and resource requirements for market initiatives.
Monitor operational risks, business issues, and market-related challenges and coordinate appropriate solutions.
Establish processes for tracking market performance, business opportunities, and operational results.
Support strategic partnerships, commercial initiatives, and key market relationships.
Prepare regular market and operational reports, analyses, and recommendations for senior management.
Ensure market-related activities are conducted in accordance with applicable laws, regulations, internal policies, and compliance requirements.
Lead process improvement and operational transformation initiatives.
Manage external vendors, service providers, and strategic partners supporting market operations.
Recruit, manage, and develop market operations personnel and cross-functional project teams.
Support the Company’s overall growth strategy, business expansion, and organizational development.
Qualifications
Bachelor’s degree in Business Administration, Finance, Economics, Marketing, Operations Management, or a related field.
12+ years of experience in market operations, business operations, strategy, business development, financial services, or a related field.
5+ years of experience in a senior management or executive leadership position.
Proven experience managing complex market or business operations.
Strong understanding of market development, operational planning, performance management, and business processes.
Experience working with cross-functional teams and senior executives.
Strong analytical, financial, organizational, and problem-solving skills.
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple priorities and complex business initiatives.
Experience in financial services, fintech, technology, payments, digital assets, or other regulated industries preferred.
MBA or other advanced degree preferred.
Core Competencies
Market Operations
Operational Strategy
Market Development
Business Operations
Strategic Planning
Performance Management
Market Analysis
Process Improvement
Risk Management
Financial Analysis
Cross-Functional Leadership
Business Development
Strategic Partnerships
Executive Communication
Team Leadership

Work arrangement
Yes