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Job Description
Incident Management: Respond to managed security technologies’ fault alerts and/or customer escalation. This includes performing incident/problem escalation within SLA to internal technical teams or external product vendor until resolution.
Troubleshooting: Provide support for security solutions, including troubleshooting product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues.
Patch Management: Plan and apply regular updates to mitigate vulnerabilities and maintain system compliance. - Service and Change Requests: Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
System Monitoring: Continuously monitor security systems and perform regular health checks and tasks to ensure operational effectiveness.
Collaboration: Work closely with IT and cybersecurity teams for reporting and to enhance security measures into ongoing operations.
Proactive Measures: Stay current with the latest cybersecurity trends and implement proactive measures to improve security posture.
Compliance: Ensure adherence to security standards and develop / update comprehensive documentation and guides.
Qualifications
Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field.
2-5 years of experience in IT or cybersecurity roles.
Knowledge on operating CNAPP (Cloud-Native Application Protection Platform) and understands containerization; Aquasec
Knowledge on operating database security technologies and schemas architecture; Imperva DAM.
Experience with vulnerability management platforms and continuous security monitoring; Tenable VMS
Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) CCNA certification is a plus.
Strong analytical and problem-solving skills. - Excellent communication and teamwork abilities.
Work Location: anywhere within Singapore due to hiring needs
Contract Duration: 1 year (Renewable)
Project clearance: Yes Required
24 x 7 standby: No
12hrs Shiftwork: No
Benefits
Salary: Attractive Fixed Monthly Salary
Monthly Claims: Monthly Mobile Claims capped at $50, Transportation Claim with supporting receipts and subject to RO/PM’s approval
Performance Bonus: Up to 1 month performance bonus
No. of AL: 14 days
Health Insurance will be provided
Work arrangement
Yes
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