Iprn service

Company Description Wii Telecom is a leading telecommunications company specializing in Voice, SMS (A2P), and value-added services for a global network of Mobile Operators, enterprises, OTTs, voice carriers, and aggregators. The organization focuses on reliable, high-quality connectivity and messaging solutions that support business-critical communication needs. Team members work with advanced platforms and industry-standard tools to deliver secure and efficient services. Wii Telecom fosters a collaborative environment where professionals can develop expertise in carrier relations, routing, and service optimization. The company offers opportunities to grow in a fast-moving sector that connects businesses and end users worldwide.
Role Description The IPRN Service role at Wii Telecom is a full-time, on-site position based in Mumbai. The role involves managing international premium rate number (IPRN) services, including provisioning, monitoring performance, and coordinating with carriers and partners to ensure service quality. Day-to-day activities include analyzing traffic patterns, identifying potential issues, and implementing routing or configuration adjustments to optimize revenue and user experience. The role requires handling customer and partner queries, preparing regular service and revenue reports, and supporting the sales and finance teams with accurate data and technical insights. The professional in this role collaborates with internal teams to maintain compliance with company policies and industry standards while contributing to service improvements.
Qualifications
Strong analytical skills to interpret traffic data, identify trends, and support service optimization and revenue management.
Effective communication skills to interact with customers, partners, and internal teams in a clear, professional manner.
Customer service abilities to respond to inquiries, resolve service issues, and maintain positive, long-term relationships.
Sales-related skills to support business development efforts, identify upsell opportunities, and assist in negotiating or structuring service offerings.
Finance awareness to understand pricing, margins, invoicing, and revenue reconciliation related to IPRN services.
Relevant experience in telecom or messaging services, especially in voice, SMS, or premium services, is highly beneficial.
Proficiency with standard office tools and basic reporting or CRM systems; familiarity with routing or telecom platforms is an advantage.
Bachelor’s degree in Business, Finance, Telecommunications, or a related field, or equivalent practical experience in the telecom industry.
Ability to work on-site in Mumbai, manage multiple tasks in a fast-paced environment, and collaborate effectively in a diverse team.

Work arrangement
No