Training & Implementation Specialist - Midlands

📍Midlands, UK | Sales
DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team!
If you’re an Orthodontic Assistant or Treatment Coordinator ready to take your clinical expertise beyond the chair, this is a unique opportunity to make a broader impact. You’ll use your hands-on experience to guide practices through modern workflows and help teams embrace technology that truly improves patient care., the following opportunity may interest you!
🦷 About DentalMonitoring
DentalMonitoring is a leader in orthodontics, offering the industry’s first AI-powered remote monitoring solution certified as a medical device
Our mission is to set a new standard of care by combining advanced technology with strong commitments to quality, efficiency, patient and doctor experience
Our platform helps practices enhance clinical control, optimize workflows, and deliver more personalized patient care
Our proprietary AI analyzes scans and provides actionable insights, enabling proactive and timely clinical intervention, supported by 13,000+ clinical data results
We provide a full ecosystem of support, including onboarding, training, and marketing tools, continuously redefining what’s possible in orthodontic care
📌 The Implementation Specialist Role 📌
Onboarding new customers and creating custom workflows tailored to the needs of each office
Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
Acting as a technical bridge between the customers and DentalMonitoring platform
Supporting and attending local trade shows
Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Traveling up to 60% to train and support in person office implementation
⭐️ You will be successful in this role if ⭐️
5+ years of experience in dentistry and/or orthodontics or an equivalent degree
Excellent understanding of a consultative / solution-based sales approach
Consultative, training, and implementation experience
Ability to build and maintain strong partnerships with internal and external stakeholders
High level of IT and computer science knowledge, with a strong interest in new technologies
Ability to act diplomatically while demonstrating strong listening skills and empathy
Ability to influence clients and challenge existing ways of thinking
Ability to organize, prioritize, and manage multiple priorities effectively
Proactive and results-driven
Independent, enthusiastic, and curious
Self-starter with a strong can-do mindset
Strong team spirit and collaborative approach
Strong critical thinking skills with a focus on innovation
Excellent written communication and analytical skills
Excellent interpersonal and relationship-building skills
Ability to solve problems quickly and efficiently
Native Spanish speaker with advanced verbal and written English proficiency
It would be fantastic if
Experience in a startup or scale-up environment
Some clinical experience is preferred
✨ Our work environment ✨
At DentalMonitoring, our employees thrive because :

Employment type
Permanent Full-Time

Work arrangement
No