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Spanish Speaking Customer Care Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and bespoke business process outsourcing solutions. We bridge the gap between high-caliber talent and global brands, facilitating exceptional career opportunities through our extensive network of Spanish-speaking jobs.
Job Overview
We are currently seeking dedicated professionals to join our team as Spanish Speaking Customer Care Experts for a prestigious client in the Customer Support Services industry. This unique Spanish Speaking Customer Care Experts position in Greece offers a seamless transition through a fully supported relocation program, allowing you to build your career while enjoying a Mediterranean lifestyle.
Key Responsibilities
Provide world-class assistance to customers via phone, email, and live chat within the Customer Support Services sector
Resolve complex inquiries with empathy, professionalism, and speed, ensuring high levels of customer satisfaction
Maintain comprehensive records of customer interactions within our CRM systems
Collaborate with cross-functional teams to escalate and resolve technical or billing issues effectively
Stay updated on product knowledge and internal processes to provide accurate information at all times
Contribute to the continuous improvement of support quality by providing constructive feedback on existing workflows
Represent our premium brand with excellence, reinforcing our reputation for industry-leading customer care
Requirements
Native or fluent Spanish (spoken and written)
Proficiency in English to communicate within our international team environment
Valid EU passport (mandatory)
Strong problem-solving skills and a passion for the Customer Support Services industry
Ability to thrive in a fast-paced, remote-capable environment while based in Greece
Exceptional interpersonal and communication skills suitable for a client-facing role
Benefits
What We Offer
Competitive Monthly Salary + 2 Extra Salaries Per Year (13th and 14th salary)
Monthly Performance Bonus linked to service quality metrics
Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation
Comprehensive professional training and onboarding in the Customer Support Services domain
Full Private Health Insurance coverage
A dynamic, multicultural work environment with career growth opportunities across all our jobs in Greece
And Much More..
Life in Greece
Choosing one of our Spanish-speaking jobs in Greece means embracing an unparalleled quality of life defined by stunning coastlines, ancient history, and a world-renowned culinary tradition. Living in Greece allows you to enjoy more than 300 days of sunshine a year, creating the perfect balance between your professional responsibilities and a vibrant, relaxing Mediterranean lifestyle.
Our comprehensive relocation package ensures that your move to Greece is entirely stress-free. Whether you are drawn by the rich culture, the welcoming local hospitality, or the high standard of living, Greece offers an incredible backdrop for personal and professional development. Join our team today and discover why so many professionals choose to build their future here.
How to Apply
If you are ready to elevate your career and embark on an exciting international journey, we invite you to apply now by submitting your updated CV. We look forward to reviewing your application and welcoming you to the Mercier Consultancy Group team!
Work arrangement
Yes
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