HR Manager

About The Company
KARM Stores is a well-established nonprofit organization dedicated to serving the community through its retail thrift stores and outreach programs. Committed to fostering a Christ-centered, people-focused culture, KARM Stores aims to provide quality goods while supporting various charitable initiatives. The organization values integrity, compassion, and excellence, striving to create a positive impact in the lives of those it serves and employs. With a focus on organizational growth and community engagement, KARM Stores offers a dynamic environment where employees can contribute meaningfully to a greater mission.
About The Role
The HR Manager at KARM Stores plays a pivotal role within the Team Services department, overseeing the daily operations of the Human Resources function. This full-time, salaried exempt position reports directly to the Director of Team Services and is based in Farragut, Knoxville, TN. The primary responsibility of this role is to support organizational effectiveness by managing HR processes, fostering a positive organizational culture, and ensuring compliance with employment laws and policies. The HR Manager will serve as a trusted partner to both leadership and team members, promoting a Christ-centered, servant leadership approach in all interactions.
This role encompasses a broad spectrum of responsibilities, including HR operations, employee onboarding, maintaining accurate employee records, managing HR systems, ensuring legal compliance, and supporting employee relations. The HR Manager will collaborate closely with leaders across the organization to enhance HR practices, improve processes, and support workforce development initiatives. The position requires a proactive, detail-oriented professional capable of balancing multiple priorities while maintaining professionalism and confidentiality.
Most importantly, this role embodies the organization’s core values by modeling integrity, accountability, and professionalism, contributing to a supportive and collaborative work environment aligned with KARM Stores’ mission and values.
Qualifications
The ideal candidate will possess a minimum of 3-5 years of progressively responsible Human Resources experience, demonstrating a comprehensive understanding of HR functions and best practices. A strong working knowledge of employment law, employee relations, payroll, benefits administration, HRIS systems, and compliance is essential. The candidate should have excellent organizational and project management skills, with the ability to analyze HR data and recommend operational improvements.
Interpersonal skills are critical, including coaching, conflict resolution, and building collaborative relationships across all levels of the organization. Attention to detail, sound judgment, and discretion are vital qualities for handling sensitive personnel matters. A valid driver’s license with an acceptable driving record is required for occasional travel to store locations or training events.
Preferred qualifications include a bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field. Certifications such as SHRM-CP or PHR are highly desirable. Leadership or supervisory experience will be considered an asset, supporting the candidate’s ability to guide and develop team members effectively.
Responsibilities
Oversee the daily operations of the HR department, ensuring processes are efficient, accurate, and aligned with organizational goals.
Manage onboarding programs, employee records, HR systems, and personnel documentation to maintain compliance and data integrity.
Develop and implement HR initiatives that support organizational growth and enhance employee engagement.
Build positive relationships with team members and leaders by providing responsive and compassionate HR support and guidance.
Partner with managers and directors on recruitment, onboarding, employee development, and workforce planning efforts.
Support employee relations by conducting investigations, coaching, documenting issues, and resolving conflicts professionally.
Ensure compliance with federal and state employment laws, safety regulations, and organizational policies.
Maintain accurate, confidential employee records and generate reports to monitor HR metrics and trends.
Assist in planning and executing leadership development initiatives in collaboration with training teams.
Identify opportunities for process improvements within HR functions and implement best practices to enhance service delivery.
Support a Christ-centered, servant leadership culture by exemplifying integrity, accountability, and professionalism in all actions.
Benefits
KARM Stores offers a comprehensive benefits package designed to support the well-being and professional growth of its employees. Benefits include competitive salary ranges, health insurance options, retirement plans, paid time off, and opportunities for ongoing training and development. Employees are encouraged to participate in spiritual growth and community service activities, aligning personal values with organizational mission. The organization fosters a supportive work environment that values work-life balance, professional development, and spiritual enrichment, ensuring employees feel valued and empowered to make a meaningful difference in their roles.
Equal Opportunity
KARM Stores is an equal opportunity employer committed to creating an inclusive environment for all employees and applicants. We celebrate diversity and are dedicated to providing equitable employment opportunities regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We believe that a diverse workforce enhances our ability to serve our community effectively and fosters a culture of respect, collaboration, and innovation. All employment decisions are made based on qualifications, merit, and organizational needs.

Work arrangement
Yes