Travel Agent

Company Description Jomotel Hotels is a hospitality brand offering boutique hotels, villas, and curated stays across scenic destinations in India. The company focuses on customer satisfaction and memorable travel experiences, combining comfort, nature, and personalized hospitality for modern travelers. Founded by Kartik Gupta and Avinash Sharma, Jomotel was created with a vision to deliver quality services in alternative accommodation. Team members join a growing brand that values innovation, guest-centric service, and unique travel experiences.
Role Description This is a full-time, on-site Travel Agent role based in Rohini. The Travel Agent will assist guests with reservations for Jomotel properties, including room bookings, special requests, and itinerary planning. Daily responsibilities include handling travel arrangements such as transportation, car rentals, and local sightseeing options, while maintaining accurate records in booking systems. The role involves providing professional customer service, managing inquiries through phone, email, and in-person interactions, and recommending suitable packages based on guest preferences and budget. The Travel Agent will also support sales initiatives by promoting Jomotel properties, upselling services, and contributing to occupancy and revenue targets.
Qualifications
Candidates should possess strong skills in Reservations and Travel Arrangements.
Candidates should possess excellent Customer Service skills.
Candidates should possess experience with Car Rental coordination and related travel services.
Candidates should possess Sales skills, including upselling and cross-selling hospitality offerings.
Strong communication and interpersonal skills, with the ability to interact professionally with diverse guests.
Ability to work on-site in Rohini, handle multiple tasks, and respond effectively in a fast-paced environment.
Basic computer literacy and familiarity with booking platforms or hotel management systems.
Prior experience in travel, hospitality, or tourism is preferred; relevant certification or diploma in hospitality or travel management is a plus.

Work arrangement
No