Hospitality RSVP Callings

Company Description R.S. Events is a hospitality and event management company specializing in organizing and coordinating a wide range of social and corporate gatherings. The team focuses on delivering smooth guest experiences through careful planning, efficient communication, and attention to detail. The company’s services include guest coordination, RSVP management, vendor liaison, and on-site event support. R.S. Events values professionalism, reliability, and courteous interaction with clients and guests. The work environment encourages collaboration, problem-solving, and continuous improvement in service quality.
Role Description The Hospitality RSVP Callings role is a full-time position responsible for managing guest invitations, confirmations, and attendance for various events. This hybrid role is based in Kanpur, with a mix of on-site work and mostly work-from-home flexibility, depending on event schedules and business needs. Day-to-day tasks include making outbound calls to invitees, confirming RSVPs, updating guest lists, and handling basic queries related to event details. The role involves coordinating closely with the event planning team to share accurate guest information and address last-minute changes. The position also requires maintaining call records, following communication scripts where needed, and ensuring guests receive clear, courteous, and timely information.
Qualifications
Candidates should possess strong verbal communication and active listening skills, with a clear and polite telephone manner.
Candidates should possess basic computer skills, including working with spreadsheets or event management tools for updating guest lists and call logs.
Candidates should possess customer service and hospitality-oriented skills, such as empathy, patience, and the ability to handle guest concerns professionally.
Candidates should possess problem-solving skills and attention to detail to ensure accurate data entry and effective handling of last-minute changes.
Comfort working in a hybrid setup in Kanpur, with flexibility for evening or weekend calls when events require it.

Work arrangement
Hybrid