Sales Coordinator

Sales Coordinator
Company: MNCAS India Pvt. Ltd.
Location: Pune / PCMC
Department: Sales & Operations
Job Summary
We are looking for a proactive and organized Sales Coordinator to support our sales team by managing customer enquiries, quotations, follow-ups, order coordination, documentation, and communication between customers and internal departments.
The candidate should have strong coordination skills, good communication, and the ability to track multiple sales activities efficiently.
Key Responsibilities
Handle incoming customer enquiries through calls, emails, WhatsApp, and other channels.
Coordinate with the sales team regarding enquiries, quotations, orders, and customer requirements.
Prepare and send quotations, proposals, product details, and related sales documents.
Regularly follow up with customers regarding quotations, purchase orders, payments, and pending requirements.
Maintain enquiry, quotation, order, and customer follow-up records.
Coordinate with production, purchase, accounts, dispatch, and service teams for smooth order execution.
Track order status and keep customers updated regarding delivery schedules.
Coordinate documentation required for purchase orders, dispatch, invoices, and customer approvals.
Schedule and coordinate customer meetings and sales meetings.
Maintain customer databases and update sales reports.
Follow up on pending payments in coordination with the accounts and sales teams.
Support the sales team in achieving monthly and quarterly sales targets.
Prepare daily, weekly, and monthly sales and follow-up reports.
Ensure timely communication between customers, sales executives, and management.
Candidate Requirements
Graduate in any discipline.
0–3 years of experience in sales coordination, inside sales, customer coordination, or a similar role.
Experience in a manufacturing, electrical, automation, control panel, or industrial company will be preferred.
Good verbal and written communication skills.
Good knowledge of MS Excel, Word, Email, and CRM/software systems.
Strong follow-up and coordination skills.
Ability to manage multiple enquiries and tasks simultaneously.
Professional approach while communicating with customers.
Preferred Skills
Customer relationship management
Quotation preparation
Sales follow-up
Order processing and coordination
Payment follow-up
MIS and reporting
Internal team coordination
Basic understanding of industrial products
Job Type: Full-time
Work Location: Pune / PCMC

Work arrangement
No