Client Relationship Manager

Customer Relationship Manager (CRM) — Milni
📍 Park Street, Kolkata | Full-time | Gen-Z Fashion Brand
About Milni
Milni is a bold, maximalist Gen-Z fashion brand, founded and run by a young, hands-on team out of our flagship store on Park Street, Kolkata. We move fast, stay flexible, and believe in growing as a team — the better we do together, the better it is for everyone.
Milni is looking for a Customer Relationship Manager to join our growing team! If you've got great vibes, love talking to people, and want to grow with a brand that's redefining Gen-Z fashion — this one's for you.
What you'll do:
Own and manage all online leads across Instagram, WhatsApp, and other digital channels
Be the bridge between our sales executives and clients — offline and online
Build genuine relationships with customers and turn conversations into conversions
Represent the Milni vibe in every interaction — warm, sharp, and on-brand
What we're looking for:
Excellent communication and speaking skills — you know how to talk to people
A great personality — someone who naturally connects and builds trust
A Gen-Z mindset — you get the culture, the aesthetic, and the energy of our brand
Someone eager to grow — we're a fast-scaling brand and want people who'll scale with us
Prior experience in a CRM/customer-facing role is a plus, but attitude matters more
Why Milni:
Be part of a bold, maximalist fashion brand from the ground up
Flexibility to work with tools and processes that suit you
Real growth potential as we expand our online and offline presence
📩 Interested? Send your CV to sahilsujal@milni.co

Work arrangement
No