O2C Manager

Enjoy a career, packaged with care, whilst helping protect food, people and the planet
We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.
We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
ResponsibilitiesData Collection, Reporting & Analysis
Own and standardize O2C reporting across UAE and Egypt (DSO, overdue %, aging, dispute tracking, collections performance)
Develop actionable dashboards with clear accountability by customer, sales owner, and site
Analyze receivables trends, identify risks early, and drive escalation on critical exposures
Monitor customer payment behavior vs agreed terms and highlight deviations
Support forecasting of cash collections and working capital movements
Stakeholder Engagement & Presentations
Lead structured AR review governance with Sales, Finance, and Business leadership
Drive accountability with Sales teams on overdue collections and dispute resolution
Present O2C performance, risks, and actions to senior management on a regular basis
Act as the key interface between Finance, Commercial, and Customer Service teams
Support decision-making on credit limits, payment terms, and risk mitigation strategies
Process Improvement & Automation
Strengthen end-to-end O2C processes (order release, invoicing, collections, dispute handling)
Drive standardization across UAE and Egypt to eliminate process gaps
Identify automation opportunities within ERP and reporting tools to improve efficiency and accuracy
Improve invoice quality and documentation to reduce disputes and delays
Ensure strong controls around revenue recognition, credit approvals, and collections tracking
Training & Support
Build O2C capabilities across teams in UAE and Egypt
Train stakeholders (Sales, Customer Service, Finance) on O2C processes and accountability
Establish clear ownership of collections and dispute resolution at customer level
Support continuous improvement mindset across teams
The requirements for a suitable candidate areEducation
Bachelor’s degree in Finance, Accounting, or related field
Professional qualification (ACCA, CPA, CMA) is a plus
Experience
8–12 years of experience in O2C, Accounts Receivable, or Finance operations
Experience in manufacturing environment (preferably FMCG or packaging)
Proven track record in driving collections and improving working capital
Exposure to multi-country operations (UAE / Egypt or similar markets is a strong advantage)
Skills
Strong understanding of O2C cycle, credit management, and cash flow dynamics
Ability to challenge stakeholders and drive accountability across functions
Analytical mindset with ability to translate data into actions
Strong communication and presentation skills
Hands-on with ERP systems (Oracle preferred) and reporting tools
High level of ownership, discipline, and execution focus
Join us. Help protect food, people and the planet.