Communications Executive

About TISQ Health
TISQ Health is a growing healthcare and technology ecosystem dedicated to making quality healthcare more accessible, personalized, and technology-driven.
Our portfolio includes Imperfectly Tech, KidsKosmos Tech, AllPhysio, Dietto.fit, and other emerging healthcare verticals.
We are looking for a dynamic and relationship-oriented Communications Executive who can manage communication across our brands, strengthen stakeholder relationships, and drive engagement, retention, and brand loyalty.
Key Responsibilities
1. Stakeholder Communication & Relationship Management
Manage regular communication with doctors of different specialties, therapists, patients, corporate clients, business partners, and other stakeholders.
Develop personalized communication strategies for different stakeholder categories.
Build long-term relationships through timely follow-ups, updates, and engagement initiatives.
Ensure stakeholders remain informed, connected, and engaged with TISQ Health's services.
2. Multichannel Communication Management
Execute communication campaigns through WhatsApp, email, SMS, telephone, social media, and other digital channels. Please note, this is NOT a social media management position.
Manage appointment reminders, service updates, subscription renewals, follow-ups, and promotional communications.
Develop structured communication calendars for different brands and stakeholder groups.
Coordinate automated communication workflows through CRM and other digital platforms.
3. Brand Engagement & Loyalty
Design and execute communication initiatives to improve patient retention, doctor engagement, and partner loyalty.
Develop engagement campaigns for existing customers and healthcare professionals.
Promote new services, programs, product features, and healthcare initiatives.
Identify opportunities for cross-brand engagement and service adoption.
4. Campaign Planning & Execution
Create engaging communication content for WhatsApp campaigns, emailers, newsletters, and stakeholder announcements.
Coordinate with marketing, technology, clinical, and operations teams.
Support corporate wellness campaigns, healthcare awareness programs, and partner engagement activities.
Maintain consistency in brand messaging across all TISQ Health verticals.
5. CRM & Communication Analytics
Maintain updated stakeholder databases and communication records.
Track communication delivery, response rates, engagement, and follow-up outcomes.
Monitor patient re-engagement, appointment adherence, and subscription renewal communications.
Prepare periodic reports on communication effectiveness and stakeholder engagement.
Qualifications & Skills
Bachelor's degree in Communications, Marketing, Business Administration, or a related field.
2–3 years of experience in customer engagement, CRM, communications, relationship management, or healthcare marketing.
Excellent written and verbal communication skills in English and Hindi.
Experience with WhatsApp Business, email marketing platforms, CRM software, and digital communication tools.
Strong organizational skills and the ability to manage multiple brands simultaneously.
Understanding of healthcare communication and patient confidentiality will be an advantage.
Creative thinking, attention to detail, and a proactive approach to stakeholder engagement.
Key Performance Indicators (KPIs)
Performance will be evaluated based on:
Stakeholder engagement and communication response rates.
Patient retention and re-engagement.
Doctor and healthcare professional engagement.
Appointment reminder effectiveness.
Subscription renewal and follow-up completion.
Campaign execution and communication quality.
CRM data accuracy and communication reporting.
Who Should Apply?
We are looking for someone who enjoys building relationships, understands the importance of consistent communication, and can turn every stakeholder interaction into an opportunity to strengthen trust and loyalty.
Experience in healthcare, HealthTech, SaaS, customer success, or digital marketing will be particularly relevant.
Why Join TISQ Health?
Be part of a growing, multi-brand healthcare ecosystem where you will have the opportunity to work across mental health, child development, physiotherapy, nutrition, corporate wellness, and digital healthcare.
You will play a central role in building meaningful, long-term relationships between our healthcare brands and the communities they serve.
www.tisqhealth.com
Interested candidates can apply through:
Directly through Linkedin
Email to hr@tisqhealth.com
Whatsapp at 8448073838

Work arrangement
No