Sales Executive

Digitycon is looking for a motivated, confident, and target-oriented Sales Executive to join our growing sales team. The ideal candidate should have strong communication skills, a passion for sales, and the ability to build relationships with potential customers and convert leads into successful sales.
This role involves B2B and B2C sales, lead generation, customer engagement, follow-ups, and closing sales through various communication platforms, including chat, social media, messaging applications, and other digital channels. The role primarily involves communicating with international clients, particularly customers from the US, UK, and other international markets, so strong English communication skills are essential.
If you are someone who enjoys talking to people, understands customer needs, can confidently present products or services, and is motivated by achieving monthly targets, we'd love to hear from you.
Key Responsibilities
- Generate new leads through online platforms, social media, referrals, and other available channels.
- Identify potential customers and initiate conversations with prospects.
- Handle B2B and B2C sales inquiries and convert qualified leads into customers.
- Communicate with potential clients through live chat, social media, email, and other digital platforms.
- Communicate professionally with international clients, particularly from the US, UK, and other international markets.
- Respond to customer inquiries professionally and provide accurate information about products and services.
- Understand customer requirements and recommend suitable solutions.
- Follow up with leads regularly and maintain an organized sales pipeline.
- Build and maintain strong relationships with existing and potential customers.
- Handle objections, answer questions, and confidently guide prospects toward making a purchase decision.
- Close sales through chat and online communication without necessarily requiring phone or in-person meetings.
- Negotiate with customers when required while maintaining company pricing and policies.
- Maintain accurate records of leads, conversations, follow-ups, and sales.
- Meet and consistently work toward monthly and weekly sales targets.
- Work on converting cold, warm, and inbound leads into paying customers.
- Re-engage previous customers and inactive leads to generate repeat business.
- Coordinate with other departments when required to ensure a smooth customer experience.
- Stay updated on company products, services, offers, pricing, and sales strategies.
- Provide regular updates and reports regarding lead generation, conversions, and sales performance.
- Continuously identify new opportunities to increase sales and expand the customer base.
Required Skills & Qualifications
- Matric, Intermediate, Bachelor's degree, or above.
- Previous experience in sales, business development, customer service, tele-sales, digital sales, or a related field is preferred but not mandatory.
- Fresh candidates with strong communication and sales skills are encouraged to apply.
- Excellent English communication skills, both written and verbal, with the ability to communicate confidently with international clients.
- Strong conversational and interpersonal skills.
- Good understanding of basic sales techniques and customer handling.
- Ability to confidently communicate with different types of customers.
- Strong negotiation and objection-handling skills.
- Ability to identify customer needs and present appropriate solutions.
- Comfortable communicating with customers through chat and digital platforms.
- Good knowledge of social media and online communication platforms.
- Strong follow-up and relationship-building skills.
- Ability to work independently as well as within a team.
- Good organizational and time-management skills.
- Ability to multitask and manage multiple leads/conversations simultaneously.
- A positive attitude and willingness to learn.
The Sales Executive will be expected to:
- Achieve assigned monthly sales targets.
- Maintain consistent lead-generation activity.
- Convert qualified leads into customers.
- Maintain a healthy follow-up pipeline.
- Improve conversion rates through effective communication and sales techniques.
- Contribute toward overall team revenue and business growth.
Performance will be evaluated based on factors such as lead generation, conversion rate, sales revenue, follow-up activity, customer handling, and achievement of assigned targets.

Work arrangement
Yes