Hotel General Manager

Company Description Hotel Golden Fortune Azamgarh is a hospitality establishment focused on delivering comfortable stays and personalized service to guests. The hotel aims to maintain high standards of cleanliness, safety, and customer satisfaction across all departments. Team members are encouraged to collaborate and uphold a professional, welcoming environment. The property is committed to operational efficiency and consistent service quality to support its growth and reputation in the region.
Role Description The Hotel General Manager is responsible for overseeing daily hotel operations, including front office, housekeeping, food and beverage, and maintenance functions. This full-time, on-site role based in Moradabad involves managing staff schedules, monitoring service standards, handling guest feedback, and ensuring smooth coordination across departments. The General Manager will manage budgets, control costs, and track financial performance while implementing policies that support profitability and guest satisfaction. The role includes developing and executing business strategies, supervising vendor relationships, maintaining compliance with safety and regulatory requirements, and reporting performance metrics to ownership.
Qualifications
Candidates should possess strong General Management and Business Management skills to oversee hotel operations and drive performance.
Candidates should possess excellent Customer Service skills to manage guest relations, resolve issues, and maintain high satisfaction levels.
Candidates should possess solid Budgeting skills to plan, monitor, and optimize financial resources and operational costs.
Candidates should possess Food & Beverage management skills to supervise restaurant and banquet services and maintain quality standards.
Relevant experience in hotel or hospitality management, preferably in a supervisory or managerial role.
Ability to lead diverse teams, delegate effectively, and foster a collaborative work culture.
Strong communication, problem-solving, and organizational skills.
Knowledge of hotel management systems, basic accounting, and local regulatory requirements.
Diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.

Work arrangement
No