Associate/Analyst, Specialist, Performance & Financial Planning & Support, Technology & Operations

Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibility
Tech Staff Onboarding & Workforce Management:
- Hiring Renewal and Replacement: Govern and support the end-to-end process for hiring, renewal, and replacement of the contingent workforce.
- Collaborate closely with hiring managers, HR, and external vendors to ensure a smooth and efficient onboarding experience for new contingent staff.
- Monitor and track contingent workforce contracts and ensure timely renewals or replacements.
- Facilitate communication and coordination between all parties involved in the contingent staff lifecycle.
Tech Staff Profile Maintenance:
- Execute all updates of application technology workforce profile changes within various systems platforms.
- Ensure accuracy and completeness of all data related to contingent staff profiles.
- Manage related tasks concerning vendor billing and invoice processing for contingent staff.
- Maintain organized records and documentation for auditing purposes.
Performance and Strategic Planning:
- Support input metric updates across financial, operational, and customer success dashboards.
- Flag red, yellow, and green performance triggers early and partner with department leaders to build corrective action plans.
Assistant Support to Head of Technology:
- Manage calendars, including scheduling meetings, appointments, and travel arrangements.
- Act as back up of administrative tasks, including procurement, People Engagement.
Requirements
- 2+ years of experience in performance management, administrative support or a similar role
- Strong analytical and problem-solving skills, with the ability to interpret financial data and provide meaningful insights
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
- Ability to work independently and prioritize tasks effectively
- Attention to detail and a commitment to delivering high-quality work
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Location:
Two Harbour Square
Job:
COO Office/Business Mgt & Support
Schedule:
Regular
Employee Status:
Full time