Business Development Manager

Business Development Manager (Charlotte, NC)
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We are
We provide exterior property maintenance (pressure washing, gutter cleaning, window cleaning, and specialty cleanings) to HOAs, apartment communities, office buildings, retail centers, and auto dealerships. We bring tech-savvy service to a field where that is rare, and our clients rely on it and appreciate us for it. While SOR is headquartered in Raleigh, this role is in-person and on client sites at our Charlotte branch.
The role
You will bring in new business and grow the customers we already have. You own the customer before the work starts and own future work after it is finished. Once you win a job, a Project Manager takes over scheduling and day-to-day service, so your time goes to selling and building relationships.
You are
A sharp, hard-working people-person who wants control over your own schedule and your own compensation
Independent: once you have context and direction, you take the ball and run with it
Reliable: you do what you say you will
An excellent communicator, written and spoken, in person and virtually
Ethical: you earn the trust we place in you and choose to do the right thing
Proud of your work, and willing to keep learning no matter how experienced you are
A team player who knows a rising tide lifts all boats
What you will do
Find and win new customers through prospecting, networking, and referrals
Grow existing customers by identifying more services, locations, and revenue
Own the annual maintenance plan renewal process
Visit properties, walk sites, define the scope of work, and build quotes and proposals
Build relationships with property managers, HOA boards, and decision-makers, and hold regular business reviews with key accounts
Keep the CRM and sales forecast accurate, and manage your pipeline so no proposal sits open past 90 days without a reason
Hand each sold job to the Project Manager with everything they need, then stay available for the relationship and future work
Track gross margin, build your annual sales plan, and send a weekly sales summary to leadership
Take part in a trade association such as BOMA, and serve on a committee when it fits
What we are looking for
Proven sales or business development success, ideally selling services to commercial property managers, HOAs, or similar B2B customers
Knowledge of the Charlotte market and the kinds of customers we want to serve there is strongly preferred
Existing relationships with local property managers, BOMA, HOA management companies, or the local business community are a big plus
Comfort with CRM systems and with mapping or satellite imagery measurement tools is helpful
Experience with commercial service companies or property maintenance firms is helpful
A good driving record with at least 3 years of driving experience. Because you will drive a company vehicle, being covered by our auto policy is a requirement of hire.
Compensation and benefits
Salary (paid weekly) plus commission (paid monthly), with commission based on your sales results against your annual sales plan
Take-home company vehicle with allowed personal use
401(k) with company match
Subsidized health insurance
Supplemental insurance available (dental, vision, disability, and more)
Paid time off and paid holidays
Extra PTO you can earn by volunteering in the community
Opportunities to grow through classes, certifications, and added responsibility and influence
A well-functioning team of motivated, intelligent, caring co-workers
SOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S. without restriction; we cannot sponsor visas. SOR uses E-Verify. We may request race, ethnicity, and gender information for EEO reporting. Providing this is voluntary and will not affect your application.
We do not accept unsolicited resumes or offers of services from recruitment agencies or headhunters. All inquiries must be made directly by applicants.

Employment type
Full-Time

Work arrangement
No