Telemarketer

Company Description BESPOKE ODYSSEY INTERNATIONAL PVT LTD is a growing organization focused on delivering tailored solutions and services to a diverse client base. The company values professionalism, clear communication, and a client-centric approach in all interactions. Team members are encouraged to contribute ideas, collaborate across functions, and uphold high standards of service. The work environment supports growth, skill development, and performance-based recognition for employees.
Role Description This is a full-time Telemarketer role based in Bengaluru with a hybrid work arrangement, allowing a combination of office and work-from-home days. The Telemarketer will make outbound calls to prospective and existing customers to present offerings, answer questions, and generate interest in company services. Daily responsibilities include explaining product or service features, addressing basic customer inquiries, and scheduling appointments or follow-up calls for the sales or service teams. The role involves updating call logs and customer records accurately, following scripts and guidelines while adapting to each conversation, and meeting call volume and conversion targets. The Telemarketer will collaborate with colleagues to refine messaging, share feedback from customers, and support overall customer engagement efforts.
Qualifications
Candidates should possess strong Communication and Interpersonal Skills to interact effectively with diverse customers over the phone.
Candidates should possess Customer Service abilities to handle inquiries, resolve basic issues, and maintain a professional, courteous tone.
Candidates should possess Sales-related skills to promote offerings, identify customer needs, and support lead generation or conversions.
Candidates should possess Appointment Scheduling capabilities to coordinate follow-up calls, demos, or meetings with internal teams.
Basic computer literacy and familiarity with CRM or call management tools is beneficial.
Ability to work in a target-driven environment with attention to detail and accurate record-keeping.
Prior experience in telemarketing, call centers, or customer-facing roles is an advantage but not mandatory.
Proficiency in English; knowledge of additional regional languages in India is a plus.

Work arrangement
Hybrid